Duration: 18+ month w2 contract Rate: $68-75/hr. Hybrid Chicago, IL Top Skills: + These resources will support our internal virtual assistant. It's for Employees and is a vendor product made by IPsoft/Amelia. + They are continuing to expand the capabilities for the virtual assistant and need additional support for this increased demand. Skills: + Python Scripting experience + Conversational AI experience or experience working with virtual assistants + Voice channel experience – ability to improve classification models – text to speech/speech to text // IVR experience // automative speech recognition + GEN AI experience is very nice to have as they are going through a proof of concept this year for their Virtual Assistant Summary: + This resource will be responsible for building and maintaining a model for a conversational AI virtual assistant to be able to accurately identify end user intent. The candidate will be responsible for the automation of updating the classifier periodically throughout development lifecycles. + Write code using Python/JavaScript, develop algorithms, identify and build appropriate datasets, train machine learning models, and implement to production. + Candidate should be able to build and maintain solid validation sets to test against. + Research, experiment, and recommend emerging machine learning algorithms to improve intent recognition. + Collaborate with data scientists, UX researchers, and engineers to build out the “brain” of a virtual assistant. + Develop tools and telemetry that can measure/monitor accuracy and performance. Key Skills and Experience + Familiarity with Python and predictive modeling + Working knowledge with natural language processing and conversational interfaces. + Experience using machine learning algorithms for data classification including linear SVN. + Experience improving intent recognition of a data classification model. + Experienced in DevOps and Agile methodology. + Excellent written and verbal communication skills. + Strong analytical and troubleshooting skills. + Familiarity with using version control technologies such as svn, git, or JIRA. + Unique skillset in computational linguistics and technical experience + Collaborate with data scientists, product owners, UX researchers, and engineers to build out the “brain” of the virtual assistant. Description + Experience with conversational interfaces and natural language processing. + Experience training machine learning algorithms for data classification and speech recognition. + Experience with python. + Unique skillset in computational linguistics and technical experience. + Experience with LLMs and GenAI. + Familiarity with using version control technologies such as git, svn, or JIRA. + Experience in DevOps and Agile methodology. + Strong analytical and troubleshooting skills. Skills Python, Machine Learning, nlp, Linguistics, Data science, Artificial intelligence, Instructional design, Data, Algorithm, Learning management Additional Skills & Qualifications + Understand the intent portfolio for NLU across domains (e.g., technology, human resources) and how it maps to conversation design for web, mobile, and voice channels. + Identify and build appropriate datasets to train and test machine learning models for intent classification and speech recognition. + Develop tools and telemetry that can measure/monitor accuracy and performance and update the models accordingly throughout development lifecycle. + Develop a conversational AI strategy leveraging both NLU and LLMs. + Develop disambiguating and error handling strategies as the virtual assistant scales. + Monitor conversations in the application to identify underperforming content and develop solutions to improve the performance. + Collaborate with data scientists, product owners, UX researchers, and engineers to build out the “brain” of the virtual assistant. Experience Level Expert Level Pay and Benefits The pay range for this position is $65.00 - $70.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Chicago,IL. Application Deadline This position will be accepting applications until Feb 6, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.