Offsite, Dallas, Texas
1 day ago
Collaboration Solutions Engineer - US Commercial - SMB

The application window is expected to close on: 2/2/2025.  Job postings may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

You will join a team of highly motivated, laser-focused, and execution-driven Collaboration Solution Engineers. You will partner with the Collaboration Sales Specialists in the field, as well as the Account Manager/Systems Engineering teams for specific customers. You will have a tight ongoing interlock with the Collaboration BU and Global Collaboration Sales.

You’ll help transform the way our customers live, learn, work, and play, using the rich suite of Webex collaboration products and capabilities. Did I mention that you’ll have fun doing it?  Bring your own style and approach to collaboration technical sales, and join the World’s Best Place to Work.

Your Impact

You will work on a team of Collaboration Solutions Engineers who support the Midsize and SMB markets. You will partner with a team of Collaboration Sales Specialists, as well as a matrix of Virtual Account Managers, Small & Medium Business Territory Managers, Partners, and Regional Sales Managers for customers located on the West Coast. You will assist and plan sales strategies, develop proposals, enable and support customer trials and POCs, and deliver customer presentations and demonstrations to help technical close business.Provide technical guidance and sales support on the Cisco Collaboration Portfolio. You will have expertise around Cisco’s entire Collaboration Portfolio with an emphasis on the Webex SaaS solutions.Partner with established Cisco Account Managers, other Systems Engineers and Cisco collaboration partners to plan Sales Strategies, develop proposals, and deliver customer presentations and demonstrations to close business.Collaborate with other technical sales teams to design innovative architectural solutions that drive strategic objectives and help differentiate partner offerings.

Minimum Qualifications:

You have at least 8 years of pre-sales /Systems Engineering experience. You have deep technical acumen and foundational knowledge of Unified Communications, Contact Center, Conferencing and Collaboration Devices and/or other cloud-based communication technologies in a presales capacity.You have a deep technical understanding of the Webex Suite and Cisco Collaboration portfolio - On-Prem and Cloud.

Preferred Qualifications:

Understanding of the Cisco VoIP stack including but not limited to SIP, PRI, T1, H.323, MGCP, CUCM, CUC, Cisco Emergency Responder, UCCX, Finesse, Cisco Telepresence Video Technologies and Dial Plans.Experience with CCaaS, CPaaS, UCaaS solutionsCCNA, CCNP, CCIEExcellent communication and strategic planning skills, while being self-motivated with a focus on execution.

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!


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