Join our team to build your career in a culture that values innovation, creativity and excellence.

As a Client Account Services (CAS) within the Securities Services Operations you will manage and support Account Setup, Maintenance, Closures, Static Data Maintenance and Entitlements activities for our clients and regional service teams located in APAC, EMEA and WHEM. The CAS team is split between Bangalore & Manila. We come under the CIB line of business and are a part of wider 4000+ staff operating out of Mumbai, Bangalore and Manila.

 

Role Description:

Manage  account initiation, setup, maintenance & closure and ensure all requests related to Account Set Up, Maintenance, Closures, Static Data Maintenance and Entitlements activities for our clients and regional service teams located in APAC, EMEA and WHEM are completed in a timely fashion. Publish MIS/Performance score-cards to senior management on a daily, weekly and/or monthly basis, as required. Analyze trends and engage product service groups in grass-roots discussions to mitigate such issues at a basic level. Engage with global counterparts to re-engineer the service delivery as per Client requirements. Duties and tasks are mostly non-routine, requiring experience to successfully accomplish tasks.  Exercises judgment within broadly defined practices and policies.  Makes recommendations on process improvements and provides guidance on more complex operating procedures. Analyzes and prepares reports and scorecards for management.  In an individual contributor role, functions as a key contributor with demonstrated knowledge of area of specialization and will work closely with the Process Manager as well as the Team Members to ensure flawless service delivery to franchise clients. 

 

Required Qualifications, Skills and Capabilities:

Bachelor's Degree / MBA is preferred  Minimum 5years of financial background  with knowledge on the capital markets & custody operation is a plus Strong verbal and written communication skills and has desire to work in a fast-paced environment with multiple deliverables Has to be extremely client-focused and result-oriented in approach Good team player, self-motivated with strong analytical skills Proficiency in Microsoft Office suite of applications Ready to work in any shift.