To support the UKC Big Picture Ambition, these roles will support the delivery of the World Class Banker Pillar, ensuring colleagues have the right skills and knowledge to have meaningful conversations with clients and drive revenue. The successful candidates will own and manage the end-to-end embedding experience for colleagues for any programme that require colleagues to be aware of the changes for their clients e.g. Enhancements to systems and tools as well as Sales Training and the new Insights Programme. The team will work closely with the programme leads to ensure the most appropriate methods of delivery, communication and embedding is achieved. They will also collectively own the narrative for Sales Enablement to ensure that colleagues understand how every programme links together and how to make the most of the solutions to ensure client discussions are well prepared for.
Key Skills
Proven ability of embedding change with colleagues, winning hearts & minds and driving outcomes based deliverables.Proven ability in using a variety of techniques and styles to deliver content as well as communication to create an engaging approach for colleagues.Proven track record of designing and deliver client focused training to support the adoption of solutions that colleagues will use when explaining the benefits directly with clients, ensuring all relevant sign offs are achieved and any risks are mitigated.Excellent written and verbal communication skills as well as the ability to facilitate discussion.Knowledge of the Corporate Banking organisation structure and broader BI context as well as the Corporate landscape.Exceptional analytical skills, rigorous and able to form sound judgements based on a wide spectrum of information sources.Knowledge of Salesforce and how it operates is desirable.Additional Skills
A ‘can-do’ and ‘will-do’ collaborative attitude.Experience of working autonomously and as part of a wider disparate team delivering in a very time-constrained, ambiguous and challenging environment.Some solid change experience across customer and colleague experience, ideally leadership in large scale transformation in high risk programmes.Excellent stakeholder management, influencing and communications skills, including experience in achieving deliverables through working with and influencing peers and senior management (D and MD level) in a major organisation.Strong proven organisational skills, numeracy and verbal reasoning skills.Operating in a dynamic complex multi-disciplined business environment where change is constant and demanding.Influencing and negotiation skills at a senior level.Purpose of the role
To support coverage to grow income for both new and existing customers by providing marketing leading tools, a world class learning & development programme as well as analytical support in terms of sales management tools to contribute to the overall success of UKC.
Accountabilities
Design, execution and embedding of an ongoing roadmap to provides market leading Tools for RDs and Coverage.Design, execution and embedding of an ongoing training plan to provide ‘World Class Learning’.Support the delivery of market leading client collateral to provide a competitive advantage to RDs. .Collaboration with Product to develop market leading industry/segment focused products and multi product solutions and Develop and drive initiatives.Development of the data capability across UK Corporate to enable delivery of client insights to drive acquisitions and increase wallet share.Maximise the positive impact of UCRM and Salesforce as a tool for Corporate Banking.Implementation of agreed minimum standards and best practices across UK Corporate and support this with sales management tools to drive overall success.Vice President Expectations
To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.Manage and mitigate risks through assessment, in support of the control and governance agenda.Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.Adopt and include the outcomes of extensive research in problem solving processes.Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.