Irving, TX, 75062, USA
8 days ago
Collection Agency Liaison
**_Company Overview:_** At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn. (https://www.linkedin.com/company/everon-solutions)   **_Position Summary_** Develop and secure long-term relationships with Everon customers, management, and staff. Ensure that routine account audits and updates are performed. Manages collections reporting to include reports for AR review calls, daily stats, DQ Bad Debt and bankruptcies. **_Position Responsibilities:_** + Establish good working relationships with all points of Contact, Districts and AVPs. + Provide both oral and written presentations to potential customers explaining the operation of their equipment and applicable services. + Liaison between Everon & 3 rd Party Collection + Collection letters -create all demand letters maintain process. + Work with Bankruptcy counsel to provide information as needed. + Filing Bankruptcy with Bankruptcy court where needed. + Liaison between Everon and Caine & Weiner for Lien placement. + Assists with month-end collection reports + Review & complete all email requests for placement + Help to maintain and track collection exception actions. + Perform all other duties and project as assigned. + Take leadership role in support of existing collection processes. **Qualifications** + Must have good oral and written communication skills. + Must display good interpersonal and teamwork skills. + Must be very organized and detail oriented and display good problem solving and research skills. + Ability to concentrate on tasks over a period of time without being distracted. + Ability to effectively present information and respond to questions from internal and external customers. + Ability to read and interpret applicable documents, materials, policies, procedures, etc. as presented in English **_Education:_** + Bachelor’s degree in Business or Accounting or 3-5 years related experience preferred. **_Experience:_** + Minimum of High School diploma or equivalent – AA or bachelor’s degree preferred. + 3-5 years of recent collections experience preferred. + 3+ years of business experience in subscriber-based business is necessary. + 2+ years of business analytics, process improvement, project management experience + Strong knowledge of various customer care IT, billing, collections, recovery systems + Security/monitoring industry experience is a plus. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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