Who we are:

We are BASF, the largest chemical company in the world, with over 150 years of experience. In Montevideo, we are a Hub made up of more than 1,000 employees who provide services for all BASF companies in the Americas. We offer professional solutions in finance, purchasing, reporting, logistics, technology, human resources, projects, communication, legal matters, environment, safety, health, and quality.

Area:

At BASF, our Finance Order-to-Cash (F-O2C) team is essential for ensuring efficiency and reliability in the financial management of our operations in the Americas. From our Hub in Montevideo, we oversee the processes from the moment of sale to the payment from customers, and we are responsible for key areas such as treasury and cash management, accounts receivable, collections management, credit management, intercompany reconciliation, and master data for customers and suppliers. Our goal is to maintain robust and agile processes, minimize financial and operational risks, and foster continuous innovation through the digitization and automation of tasks.

Main Objective of the Position:

Execute collection activities and account reconciliation for third-party customers and/or regions of low complexity in a timely manner; seek process improvements as needed.

Main Tasks:

Contact customers through various communication channels (e.g., emails, calls, WhatsApp); send updated account statements to low-complexity customers and responsible sales teams.

Provide necessary information to the Accounts Receivable team to ensure received payments are applied correctly; maintain updated customer information in the Collection tool (Get Paid).

Communicate with the respective team regarding billing discrepancies reported by the customer.

Participate in ad hoc meetings with clients and the business team.

Comply with processes outlined in the guidelines.

Assist in the preparation of internal and external audits.

Take part in small projects with the support of the assigned focal person.

Monitor KPIs such as Overdue and Days Sales Outstanding (DSO) for the assigned portfolio of low-complexity businesses, providing explanations upon request.

Minimum Education and Qualification Requirements for the Position:

Education: Student or graduate in International Relations, Communication, or with experience in customer service.

Work Experience: 1 to 3 years in customer service.

Languages: Advanced proficiency in French and English (both required), along with advanced Spanish.

Technical Skills: Basic knowledge of Excel and SAP are desirable.

Soft Skills: Advanced communication, attention to detail, and basic problem-solving skills.

What We Offer:
Living BASF means being part of a culture that focuses on people and their professional and personal growth. Our diversity, collaboration, and leadership style make the difference.

By joining our team, we offer you:

A hybrid and flexible work model

A professional development program tailored to your interests and needs

Private health insurance for you and your family from day one, as well as life insurance

Additional flexible leave days on top of your statutory leave

The possibility to work remotely from abroad for up to 6 weeks per year

Birthday day off

Moving day off

Annual bonus

Wellness benefits, such as in-company nutrition services and massages.

BASF considers Law N° 19.691 and Decree N° 73/019 in all its hiring processes. Every qualified candidate who meets the requirements established in the job description will be considered in this hiring process with no distinction.

Moreover, BASF is an equal-opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, age, civil and social status, national origin, disability, sex, gender identity or expressions, or any other candidate or employee´s characteristic or group that is not related to their aptitude and suitability for the position. Our management is committed to following this policy concerning hiring, placement, promotion, transfer, demotion, layoff, termination, recruiting, pay, and other forms of compensation, training, and general treatment during employment.