Collection Analyst TC Job ID: 9968 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular Department: Acct Receiv Recon and Process Date Posted: Jan 3, 2025 Description JOB TITLE : Collection Analyst - TC SALARY RANGE : $66,617 -$82,400 HAY POINTS : 342 DEPT/DIV : Accounts Receivable Reconciliation and Processing SUPERVISOR : Manager Accounts Receivable Processing and Reconciliation LOCATION : 420 Lexington Avenue HOURS OF WORK : 8:00 am - 4:30 pm (8 hours/day) DEADLINE : Open until filled This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire. SUMMARY : The purpose if this position is to perform collection efforts to meet departmental goals regarding outstanding aged receivables. It is expected that the position work closely with internal and external stakeholders to ensure timely collection of all receivables. RESPONSIBILITIES : + Monitor aging reports and collect payment on all aged and outstanding receivables. + Maintain Dishonored check system, including weekly reports, demand letters and collection agency follow-up. + Research and resolve short paid invoices. Follow-up with Project Management Teams on advance requests, application of deposits, and refund requests. + Establish A/R reserves and write off recommendations. Maintain, compile, and report information to management. Account Analysis for Allowance for Doubtful accounts and Bad Debt Expense. + Maintain good customer relations. + Collections and Customer Inquiry management. Review, substantiate and gather all supporting documents for discussion with Senior Management as required. + Other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES + Excellent communication and interpersonal skills. + Excellent organizational and presentation skills. + Proficiency in and/or ability to learn to work with all internal levels within a given organization. + Proficiency in and/or ability to learn communicate and interact well with external agencies. + Demonstrated proficiency in or ability to learn the Microsoft Office Suite or comparable applications, i.e., Word, Excel, Access, and Outlook. EDUCATION AND EXPERIENCE : Required: + Bachelor’s degree in Business , Accounting or Finance or an equivalent combination of education and experience from an accredited college may be considered in lieu of a degree. + Minimum 2 years related experience. Preferred: + Master’s degree in a related field. + Attainment of or in the process of attaining specific functional licenses or certifications in area of specialty if applicable. + Attainment of or in the process of attaining P.E. license from New York State. + Familiarity with the MTA’s policies and procedures. + Familiarity with the MTA’s collective bargaining procedures. OTHER INFORMATION: Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”). Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.