Job Description:
Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 90 locations served.
A Fortune 133 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.
Arrow Electronics is looking for an experienced Collections Associate to join our team in Guadalajara! This position is part of our Collections team and will work with Arrow customers to provide them with options for payment collection.
What You’ll Be Doing:
Collects to terms— may need to elevate cash flow problems according to management reporting structure. Takes appropriate action such as credit hold; ability to work independently done with little or no guidance.
A/R disputes—works with customer to determine reason(s) for non-payment of invoices and queries the specific invoice(s) for action by the; works on disputes that have been researched and collects outstanding balance if applicable.
Credit—A/R exposure, facilitating sales and managing risk by reviewing order release and customer master file; releasing orders as appropriate; setting limit or order release based on research; elevating to field sales and credit manager as necessary. Identify bad debt and set reserve.
Process improvement—identify root causes, recommend and implementing solutions. Establish/update best collection practices.
Acts as a technical specialist on certain types of transactions and provides guidance and assistance to sales and customers. Demonstrate independent thinking and work with little or no direction. May need guidance or approval on highly complex issues.
What We Are Looking For:
4-year degree desirable with 2-4 years of experience or High school graduate with equivalent related experience
Supports large global customers.
Strong MS Excel experience and attention to detail
Experience with complex A/R, cash applications reconciliations
Excellent verbal and written communication; must be fluent in English
Completes work with a limited degree of supervision
Likely to act as an informal resource for colleagues with less experience
Identifies key issues and patterns from partial/conflicting data
Takes a broad perspective to problems and spots new, less obvious solutions
What’s In It For You:
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
30 days of Christmas bonus
40% vacation premium
12 vacation days plus 2 Floating days, sick days and holidays
Vision and Dental Assistance
Life Insurance
Healthcare Insurance
10% Food/Pantry Vouchers
Restaurant Vouchers
13% Savings Fund
Tuition reimbursement
Growth Opportunities, and more!
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#LI-DR1
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Apply Today!
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Location:MX-JAL-Tlaquepaque, Mexico (HPE Guad office)
Time Type:Full time
Job Category:Accounting/FinanceEEO Statement:
Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)