MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. **Job Purpose** The Collections Manager holds utmost significance within MRC Global handling accounts receivable. The primary responsibility lies in guaranteeing prompt payments from customers and sustaining a robust cash flow. **Responsibilities** Individual must be able to perform the essential duties with or without reasonable accommodation. + Develop and implement effective collections strategies and procedures to maximize debt recovery while maintaining positive customer relationships. + Manage collections team, providing guidance, support, and training as needed. + Set payment collection goals and targets for the department. + Ensure the company policy on recoveries is followed and that it is in line with state and federal regulations. + Monitor and analyze the performance of the collections team, implementing measures to improve productivity and success rates. + Review and evaluate delinquent accounts, determining appropriate actions to be taken in accordance with company policies and legal requirements. + Communicate with customers regarding their outstanding debts, negotiating payment plans, settlements, or other resolutions. + Maintain accurate and up-to-date records of all collections activities, ensuring compliance with regulatory guidelines and internal policies. + Stay current on industry trends and best practices in collections, implementing new strategies ortechnologies as needed to improve efficiency and results. + Collaborate with cross-functional teams to resolve complex or escalated customer issues. + Train and mentor staff members in the collections department. + Other duties as assigned. **Qualifications** Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered. +  Bachelor’s degree in business, finance, accounting or related field or more than five years of workexperience. + Prior experience as a National Account AR Resolution Analyst or similar work experience. + Strong logical reasoning skills. + Excellent analytical skills and an eye for detail. + Outstanding leadership and management skills. + Strong time and people management skills. + Ability to pinpoint on root cause problems and resolve problems timely. + Ability to contribute to the quality process by learning new procedures and functions within thedepartment as needed. + Good business math skills to accurately understand and process customer account status. + Working knowledge of MS Office, with excellent skills in Excel; ability to learn company systemsand other web-based applications. + Experience with Monarch preferred but not required. + Ability to establish excellent rapport with customers, sales representatives, department personnel, + management, and other corporate employees using written correspondence, proper phoneetiquette and other interpersonal skills. + Knowledge of billing procedures and collections techniques. + Strong organizational and prioritizing skills, customer service skills. **Additional Qualifications** + Must have the ability to provide documentation verifying legal work status; + Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries; + Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines. **Working Conditions** For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions.   _Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status._ Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice (https://image.em.mrcglobal.com/lib/fe2b11737164047d7c1279/m/1/0e1cc697-5527-4162-acb9-570d9b985450.pdf) At MRC Global, you can build a satisfying career, while making a difference. You’ll be rewarded for your contributions and encouraged to learn and grow. Most importantly, you’ll be joining a team of people who care about each other sincerely, and who care about the communities where they live and work. We invest in the growth and professional training of our team members creating more opportunities in your career. We offer tuition assistance and career development to support your professional growth. **MRC Global** offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team. At **MRC Global** , we care about and value all employees. During life changes and challenges, our Employee Assistance Program is available to all employees and household family members to help resolve issues, connect with the right mental health professional or community resource, and to identify other support tools designed to help our team members. We care about our community and place a major focus on environmental and social responsibility. We are committed to our people, our communities and preserving our planet. As a part of our company’s culture and efforts in preserving our environment, we are supporting our customers in the transition to green energy and decarbonization.