For more than 50 years, Silgan Plastics has defined the plastic bottling industry from technical innovation to creative packaging solutions. No matter what your packaging needs, Silgan can and will handle them. From creation to commercialization, our customized approach to each customer's requirements is what sets us apart from the rest.

SUMMARY DESCRIPTION:

Collections Analyst maintains collection of balances on an assigned portfolio of customer accounts and coordinates the credit application process and reporting tools as needed for the AR Department.

MAJOR RESPONSIBILITIES:

Works assigned portfolio, (value of approximately $20 million dollars) of customer accounts to ensure timely collection of balances to minimize delinquencyActively improves customer relationships within portfolio and effectively meets cash flow objectives of the companyInitiates the improvement of reporting tools for the departmentCoordinates the Credit Application process for new accounts.  This includes gathering references and understanding the financial reporting tools used at each accountReconciles customer claims and deductions for accounts assigned in portfolioManages Cash In Advance accounts specifically monthly reporting and reconciliationCompletes portal billing for customersActively improves internal relationships with Sales and Customer Service through collections activitiesAssists the Credit Manager on special projects as neededActs as a backup for the receptionist (approximately 2 hours each week)

AUTHORITY LEVEL (if applicable):

N/A

EDUCATION:  

Required:  High School Diploma or the Equivalent

Preferred: Associates Degree in Business

EXPERIENCE:

Required:

Minimum 5 years related work experience in credit and collections and account reconciliationExperience in report writing and project coordination

SKILLS:

Required:

Strong Microsoft Excel and Word capabilitiesStrong analytical skills for problem solving & account reconciliationExperience in creating and improving reporting tools for the credit function while working with an IT departmentStrong verbal/written communication, interpersonal, organizational & negotiating skillsKnowledge of ERP computer systems (preferably Oracle) & applications as it relates to the credit function

LIMITATIONS AND DISCLAIMER (Non-Canada) 

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

Silgan is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, or the presence of a disability, which would not prevent the performance of essential job duties with, or without reasonable accommodation of any other protective status.

Silgan is a drug-free workplace.

LIMITATIONS AND DISCLAIMER – Canada 
 
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. 
 
All job requirements are subject to possible modification to accommodate individuals with disabilities. Silgan endeavors to provide accommodations to individuals with disabilities to perform their essential job duties as long as the accommodation does not pose an undue hardship on the company’s operations and does not pose a direct threat of substantial harm to the employee or others. 
 
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.
 
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Employment is always subject to the Silgan’s rights as employer, including the right to end employment in accordance with Provincial Law.
 
Silgan is an equal opportunity employer. We consider applicants for all positions without regard to any ground protected under Provincial human rights laws. 
 
Silgan is a drug-free workplace.