Collection Analyst – Customer to Cash (C2C)
Strong customer oriented, results focused individual with multi-industry experience in finance/receivables and order management.· Manages the debt position for assigned customer accounts.
· Create and implement strategies to ensure timely collections of outstanding debt.
· Managing credit and collection procedures which include assessing and evaluating various credit reports.
· Driving business Annual operating plans and meeting monthly Cash Collection, Past due, Bad debts. Cash Application, Dispute resolution.
Setting up control mechanism for better compliance/policy adherence with Customer Focus Ensures the timely collection of outstanding monies in accordance with policies and procedures. Ensure and monitor the cash-sale applications, accounting and customer ledgers. Contacts customers, sending SOA and Dunning etc. Identifies accounts that require special attention and resolves difficulties, consulting management and escalating where appropriate. Coding of past due invoices in the FSCM module (SAP) to manage and address the disputes. Close coordination with the cross functions with respect to dispute resolutions Maintains accurate and up-to-date customer details and account records and MOS data. Develops and maintains cooperative and effective working relationships with all external and internal customers to ensure timely payment of invoices and resolution of customer queries. Maintaining all the Audit requirement with reference to credit, collection, Process adherence and Documentation Implement/drive control mechanism for better compliance/policy adherence Share best practice and implement Global HOS Best practices in GBE / Region Closely working with the CS, Sales, Business Finance and attend monthly business MORs.You Must Have
Bachelor's degree in finance/accounting, or related field
Strong analytical skills
Proficient in MS Office (Excel, Power Point, and Word), Knowledge of SAP will be an advantage
Min 4 5 years of experience in AR Management, Collections, Dispute resolution, Good knowledge of End-to-End OTC.
Willingness to travel if required in accordance with the business model.
Strong analytical, data mining and problem-solving skills, able to work in team environment and across functions.
Ability to handle multiple assignments, Self-Starter, works independently.
Excellent English communication, Ability to communicate effectively
Additional InformationJOB ID: HRD9085610Category: FinanceLocation: 56 & 57 Hadapsar Industrial Estate,Pune,MAHARASHTRA,411013,IndiaNonexemptEngineering (GLOBAL)