What will your role be? 

As a Collection Specialist you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash-flow. 

What will your day consist of? 

You will lead communication with a key customer portfolio developing trusted relationship 

You will be supported by high-tech tool to help prioritize key contacts with your customer portfolio and urgent actions 

You will listen carefully to the customer challenges and identify solutions on how to drive payment behavior 

You will facilitate challenging solutions by involving other HP teams in working with the customer 

You will advise the Credit Analysts, Sales, Account Management teams on collection risks 

You will lead and/or participate in business enhancement projects across geographies 

Whom are we looking for? 

A  strong collaborator with excellent English and Turkish skills: 

excellent customer skills and incredible focus on trust and credibility to influence action 

ability to build relationship across teams and cultures 

a unique voice and a talent to challenge status quo processes 

An  independent result-oriented professional  with: 

Drive & a creative power to meet continuous challenges of the role 

Proven problem-solving skills 

An  excellent Collection Specialist with:

Foundational understanding of collection and financial concepts 

Proven analytical skills coupled with willingness to continuously learn  

Solid computer literacy, curious to work with various technical tools  to gain efficiencies 

Typically 2-4 years of experience, preferably in collections / completed university degree with some experience in collection considered an advantage