Apply Description

Customer Service experience is a MUST

Bilingual - Spanish speaking is a MUST

Collections banking experience is a plus but not required- WILL TRAIN!

Excellent Benefits, PTO, Incentive Pay, and company perks! 

Sunflower Bank, N.A. is looking to fill the full-time position of Collections Associate in Austin, TX. The Collections Associate position assists in managing and maintaining the overdraft privilege portfolio. The position also assists with consumer collections, as required.

Prepare and mail collection notices and letters.Contact past due accounts at regular intervals to reform the borrower’s past due status.Manage and negotiate special payment arrangements on ODP collection accounts and applicable consumer accounts, recommending charge offs where payments have not been made as agreed at the appropriate time.Responsible for collection of charged off accounts adhering to the standard that ODP accounts are charged off upon 55 days of delinquency.Responsible for collection of charged off accounts and payments received.Conduct skip tracing activities, obtain credit reports where applicable as needed.

Education / Experience Preferred:

High School Diploma or equivalent.Must possess experience in general banking.Must possess ability to initiate telephone calls and effectively communicate with customers concerning overdrawn accounts.Must possess proficiency to effectively utilize software tools and programs, e.g., Excel and other spreadsheet software, collection software and other computer systems such as Pathways.Must possess excellent verbal and written communication skills.

Sunflower Bank Benefits employees enjoy outstanding benefits, including:

401(k) Plan with 6% MatchHealth/Dental/Vision InsuranceCompany-paid Life InsuranceTuition ReimbursementFitness ReimbursementPaid Time OffVolunteer LeavePaid HolidaysPlus many more employee perks & incentives!People choose to “bank” with us, but for those we serve, we’re more than a bank. We strive to be the financial backbone of their lives and we know that starts with our team.
If you qualify, apply online at www.sunflowerbank.com/careers.
You’ve never worked anyplace like Sunflower Bank!
EOE/AA: Minorities/Females/Disabled/Vets
Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days. 

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