Job Description

The Position

The Collections Associate Specialist will be responsible for managing a portfolio of customer accounts, continuously following up on outstanding payments. They will contact customers via phone calls and emails to remind them of overdue balances, negotiating payment terms or settlement agreements when necessary.

Responsibilities

Support on recording and updating payment and contact information in the management system, ensuring everything is properly documented. Additionally, will analyze customer financial information to assess their creditworthiness and risk and prepare regular reports on the status of accounts receivable.Collaborate closely with other departments, such as sales and customer service, to resolve discrepancies and disputes regarding invoices. They will also handle account reconciliations, ensuring that payments are applied correctly, and any inconsistencies are resolved efficiently.Monitoring overdue accounts, working with the team to minimize the risk of non-payment. They will also assist in preparing aging reports and efficiently manage the customer portfolio to ensure the company's finances remain in good standing.Contribute to ensuring all processes and transactions comply with accounting standards, policies, SOX and statutory requirements and provide input to the global process owner group for operational opportunities for process and control design, as well as customer experience. The OtC Service Center team will be organized regionally, so the Associate Specialist will be working within a regional scope. As well as having responsibility for successful delivery of OtC operations for their region.

Required Education, Experience, and Skills

Bachelor’s degree in business administration, Finance, Accounting or other related to OtC.0 to 1 year of experience in OtC processes.Fluency in English and Spanish LanguageExperience working on regional or global teams.Demonstrated experience working in large teams collaboratively.Demonstrated strong math, query, analytical and systems skills with demonstrated experience in data management, MS Office.Demonstrated ability to maintain financial controls.Effective training skills and team building capabilities for management of functional tasks within area of responsibility.Demonstrated leadership skills, strong oral and written communication, presentation, conflict resolution and negotiation skills.Good project management skills including ability to coordinate and implement complex cross-functional activities.Experience with continuous process improvement projects leading to significant time or bottom-line savings.Pays attention to details, produces accurate deliverables, and consistently meets deadlines.Proactive style in implementing new processes.Experience using SAP R/3 required.

Secondary Job Description

Who We Are:

Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions.  Our Vision is clear: A better and healthier every day for every woman.

As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants. 

Search Firm Representatives Please Read Carefully 
Organon LLC, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Annualized Salary Range

Annualized Salary Range (Global)

Annualized Salary Range (Canada)

Please Note: Pay ranges are specific to local market and therefore vary from country to country.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Number of Openings:

2

Requisition ID:R532512