Are you ready to join a team in the global logistics and transportation services industry? The Collections Coordinator performs collections activities to ensure invoices are paid within terms, payments are applied accurately and promptly, and the incidence of bad debt write-offs is reduced. Responsibilities + Perform inbound and outbound collections calls with customers. + Complete daily account activity assignments within required timeframes. + Produce and use data reports effectively to identify open items and audit work. + Work effectively with internal resources to resolve collections-related activities. + Initiate effective, professional calls, e-mails, and faxes, and write dunning letters when invoices are falling beyond terms. + Coordinate customer payment arrangements and resolve invoicing or payment problems. + Print, reprint as needed, and mail invoices and statements at customer’s request. + Record activities and account updates timely and accurately in internal data systems. + Review weekly receivables reports and provide findings of proposed receivables adjustments, write-offs, and payment history. + Inform management team of slow paying customers and recommend settlements as necessary. + Identify accounts that may require referral to outside collections resources for management review. + Engage with operations groups to evaluate delinquent accounts, ensure effective handling of account-related communication, and develop clear understanding of business relationships to resolve situations effectively. + Work with sales and billing staff for research, reconciliation, and analysis of customer accounts, including cash application problems, short- and over-payments, and billing errors. + Update schedule, logs, and tasks daily. Essential Skills + Experience in accounts receivable and collections. + Proficiency in Excel, including creating tables and data entry. + Experience with business-to-business collections. + Experience with aging report analysis. + Strong worksheet preparation skills. + Understanding of collection standards and best practices. + Knowledge of accounting controls, accounts receivable processes, and general ledger account structures. + Ability to perform basic math calculations including multiplication and percentages. + Understanding of proper handling of sensitive, confidential, and personally-identifying information. + Proficiency with Microsoft Office products, specifically Excel at an intermediate level, and Word and Outlook at a basic level. Additional Skills & Qualifications + 2+ years of experience in a collections/receivables environment. Work Environment This role will be based in the office with a schedule of 8 am-5 pm onsite. You will be part of a team consisting of 2 collections specialists and 1 working supervisor. The organization fosters individual talent, mutual trust, and lifelong learning, supporting their employees to master their career journeys and reach their greatest potential. Pay and Benefits The pay range for this position is $21.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Reno,NV. Application Deadline This position is anticipated to close on Feb 28, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.