Collections Lead - Brownsburg, IN Location: Brownsburg, IN, United States Date Posted: Nov 1, 2024 Apply Now Description About the Role The Collections Lead ensures that the credit and collection policies and procedures of Badger and its customers. Oversee and actively participate in all collections and related activities for Badger. Ensure strict compliance with state and federal credit and collection rules and regulations in all collection practices. What You'll Be Doing + Responsible for collection coverage of assigned portfolio. + Monitors portfolio of accounts by following documented collections processes. + Drives resolution of disputes, while monitoring trends of disputes. + Calculates and monitors customer collection metrics for portfolio and reconcile customer accounts + Responsible for all new hire trainings within Collections group and works closely with other internal groups to setup interdepartmental training of new hire. Qualifications What You'll Need for Success + 5+ years of experience in Collections preferred. + 2+ years of experience as a lead. + Strong reasoning skills; problem solver, high level of curiosity, ability to dive deep, find solutions and deliver results. + Solid experience with key financial tools and ERP systems (NetSuite preferred) as well as Microsoft Office skills including Excel and PowerPoint. What You'll Get in Return Badger Offers a comprehensive benefits package for full-time employees which includes: + Generous Salary and Bonus Program(s) + Low cost Medical, Dental, and Vision Insurance + 401(k) Plan with Employer Matching + Employee assistance program (EAP) that allows for covered behavioral health visits + Generous Vacation Programs + Employee Referral Program + Employee Training Program(s) If you feel you don’t have the experience listed above, but still think you are qualified for the job, we encourage you to apply for consideration. The salary for this position will be commensurate with education or work experience. Candidates will be required to successfully complete pre-employment screening, which may include background check, MVR history and a drug test. Affirmative Action Responsibility As a proud equal opportunity employer, reasonable accommodations may be available to individuals with disabilities to interview and to perform the essential functions of a role. It is Badger's policy to afford equal employment and advancement opportunity for all qualified individuals without distinction or discrimination because of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. We hire great people from a wide array of backgrounds, not because it is the right thing to do, but because it makes Badger stronger. About Us Badger is the largest provider of non-destructive excavating and related services in North America. For over 30 years, we have been innovating cutting-edge technology – like the Badger Hydrovac™ – and serving a diverse customer base across a broad range of infrastructure industry segments including energy, industrial, construction, telecommunications, transportation and more. We are efficient , safe , and reliable , and we work hard to enable our customers – across a wide range of industries – as they build and maintain the critical infrastructure needs of our communities. We’re committed to not just doing the work - but doing good along the way! There has never been a better time to join the Badger team. Badger Daylighting is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.