Collections Officer – Radius (Huntington Beach, CA)

Job Purpose

Due to ongoing growth, Radius is looking for a Collections Officer to join a busy collections team.

The Collections Officer will be responsible for managing the end-to-end collections process within the US. The role holder will work directly with the Credit Manager and VP of Financial Operations to meet cash collections targets and improve debt recovery performance.

The role will suit someone with pervious collection experience who is looking to drive change in debt management and improve processes.

We would love to welcome you to our Huntington Beach office, working hours of Monday-Friday 8 hour shifts to be confirmed. 

Your responsibilities day to day will be…

Deliver cash collection targets every month.Ensuring that invoices are paid on time by adhering to the collection cycle.Issuing account statements, copy invoices and credit notes when required.Reconciliation of payments ensuring correct allocation.Compile credit and refund requests for approval.Facilitate Direct Debit & recurring payment setup.Ensure terminations for non-payment are completed in line with collections cycle (From notice to execution).Manage mailboxes ensuring emails are prioritised, actioned and marked as complete.Manage any queries ensuring they are either resolved or passed to the correct department, following up until completion.Compile detailed ledgers for review with Credit Manager.

What do we expect of you?

 

Experience in a customer facing role.Microsoft Office skills.Strong problem-solving skills.Excellent attention to detail.Ability to prioritise and meet deadlines within a fast-paced environment.Outstanding communication skills with the ability to operate at all levels internally and externally.Highly presentable with strong organisational and motivational skills.A ‘can do’ positive attitude and comfortable ‘rolling your sleeves up’.Ability to stay calm under pressure and meet tight deadlines.Ability to continually challenge the status quo and drive a continuous improvement mindset.

What can you expect of us?

A friendly culture that mirrors our proposition to our customers.A fast-growing organisation that defines itself as being agile and innovative.A drive for continuous improvement, which you will be empowered to get behind from day one.A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

401(k)401(k) matchingDental insuranceHealth insurancePaid time offVision insurance

If you are ready to take the next step in your career and play a vital role in our growth, we’d love to hear from you. Reach out today and let’s discuss how your experience aligns with our team at Radius.