Durban, South Africa
6 days ago
Collections Operations Manager
About the Operations Manager position

We are looking for an experienced Operations Manager to help us with planning, directing and coordinating our company’s operations. Your responsibilities will include improving efficiency, performance, productivity and profitability using effective approach and tactics. Besides, you will lead a team of managers, training managers, and other administrative personnel.

Operations Manager responsibilities are:

Monitor company's operations and analyze their metrics, such as: cost effectiveness, time, correctness and so on

Review and optimize existing operational systems, processes and best practices

Oversee the compliance of operations with specifications and quality requirements

Work to support the achievement of company’s strategic and operational objectives

Analyze financial data/statements and use them to improve profitability

Conduct quality controls and monitor production KPI’s

Organize materials purchases, inventory planning and ensure warehouse efficiency

Recruit, train, supervise and appraise human resources

Interact with clients and personnel to retrieve the feedback

Operations Manager requirements are:

3+ years' experience of working on an Operations Manager position

Profound experience with business and financial procedures, including budgets, forecasting etc.

Profound experience of budget development and oversight

Excellent understanding of organisational effectiveness and operations management

Basic IT skills, including experience with databases, MS Office and so on

Strong leadership and organisational skills with ability to effectively communicate with all levels of the organisation

BS degree in operations management or other related area
Confirm your E-mail: Send Email