Description We are looking for a skilled and detail-oriented Collection Specialist to join our finance team. In this role, you will be responsible for managing the collection process of outstanding accounts receivable, ensuring timely payment while fostering positive customer relationships. Your efforts will help maintain the financial health of our organization. Key Responsibilities: + Account Monitoring: Track and manage overdue accounts through regular review of accounts receivable aging reports. + Customer Communication: Reach out to customers via phone, email, or mail to remind them of overdue payments and discuss payment arrangements. + Dispute Resolution: Address and resolve billing discrepancies or disputes, collaborating with customers and internal teams to find effective solutions. + Payment Processing: Accurately record incoming payments and maintain detailed documentation of all collection activities. + Reporting: Prepare regular reports on collections status, payment trends, and account updates for management review. + Relationship Management: Build and maintain strong relationships with customers to promote timely payments while ensuring a positive experience. + Compliance: Ensure all collection practices adhere to company policies and legal regulations. + Process Improvement: Identify opportunities for enhancing the collections process and contribute to the development of best practices. Qualifications: + Education: High school diploma or equivalent required; Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred. + Experience: Previous experience in collections, accounts receivable, or customer service is highly desirable. + Technical Skills: Proficiency in accounting software and Microsoft Office Suite; familiarity with Excel is a plus. + Communication Skills: Strong verbal and written communication skills; ability to handle difficult conversations with professionalism and tact. + Problem-Solving Skills: Excellent analytical and problem-solving skills to address payment issues effectively. + Attention to Detail: High level of accuracy in recordkeeping and documentation. + Organizational Skills: Strong organizational skills with the ability to manage multiple accounts and tasks simultaneously. If qualified please call 786.801.5830 or email victoria.marc@roberthalf.co Requirements M-F 8am-5pm Onsite Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .