Departmental Overview Come join the Norman Regional Health System family of over 4,000 healers where our unique culture of respect, kindness and excellence towards each other and our patients' care even has its own name: The Norman Way! Join our growing health system as we continue to change lives as well as the skyline of the regional communities we serve, with new, advanced health care facilities. Job Summary Assists patients and others who contact NRHS PFS to get resolution of patient claims, or any other issues related to the hospital stay. Utilizes internal software and external websites to expedite reimbursement of claims. Processes correspondence related to assigned accounts. Makes appropriate revisions to accurately resolve accounts. Resolves credit balances on accounts. Process and mails out refund checks on a weekly basis. Assists cashier as required. Special projects assigned by management. Qualifications Education High school diploma or equivalent Experience Experience in collection of accounts for healthcare service providers (hospital, urgent care clinics, and/or physician’s office) preferred. (Above requirements can be met by equivalent combination of education and experience) Qualifications Knowledge of medical terminology preferred. Compensation/Benefits $13.74-$22.44/hr based on previous work experience Benefits include medical, dental, vision, short-term disability, long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and opportunities for advancement #NRHSS Work Shift Day Position Type Regular Full Time