Job Title: Collections SpecialistJob Description We are seeking a skilled and proactive Collections Specialist to manage an assigned portfolio of accounts. The ideal candidate will be responsible for making collection calls, handling customer deductions, and performing customer reconciliations. This role requires a detailed-oriented individual with strong analytical skills and a background in credit analysis. Responsibilities + Follow up on an assigned portfolio of accounts based on experience and skill, including collection calls, customer deductions, and customer reconciliations. + Review daily credit holds by examining customer history and industry credit reports to ensure timely release of orders, escalating to Credit Analysts when necessary. + Run and analyze weekly aging, deduction, and top account past due reports to identify root causes of payment delays and deductions. + Perform ongoing cash collections. + Regularly correspond with assigned sales reps and customer accounts to proactively resolve collection issues. Essential Skills + 1+ years of experience in collections or a related field. + Knowledgeable with Microsoft Office applications including Excel, Word, and Outlook. + Strong negotiation and problem-solving skills. + Effective phone and email communication skills. + Basic understanding of billing, accounts receivable, and credit and collections procedures. Additional Skills & Qualifications + Experience in collection calls, customer deductions, and customer reconciliations. + Background in credit analysis and accounts receivable. + Ability to represent the brand and utilize the company’s core values of being fair, honest, positive, and creative in all decisions, actions, processes, and practices. Work Environment The work environment involves regular use of Microsoft Office applications, including Excel, Word, and Outlook. The role requires effective communication via phone and email to resolve collection issues. The Collections Specialist is expected to represent the brand and adhere to the company’s core values in all professional interactions. Pay and Benefits The pay range for this position is $25.00 - $25.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Carlsbad,CA. Application Deadline This position will be accepting applications until Jan 17, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.