As a Collections Specialist, you will be responsible for applying daily customer payments to accounts; ensuring payments are applied correctly by properly researching payments and working with collections team. You will work directly with the collections department to ensure customers’ accounts are set up correctly; monitor new customers for initial invoice review; upload invoices to customer websites for payment; other tasks that pertain to customer set-up and collections as needed. This includes working with all departments and customers to provide appropriate steps to resolve disputes and issues. Responsibilities and Duties: • Daily cash application from checks, ACH or Wire payments • Processing credit requests for new customers • Reviewing credit for existing customer when credit extension is requested • Initiate calls and/or correspondence with customers to ensure account was set up correctly for billing and collections • Place initial call and initiate written correspondence to customers once first invoices is created. • Conduct account research and analysis to resolve billing disputes and payment discrepancies if needed. • Weekly uploads of invoices to carrier websites • Communicate and follow up effectively with direct manager regarding customer issues on a timely basis • Establish and maintain effective and cooperative working relationships with customers and company staff • Weekly and monthly reporting to direct supervisor • Retain procedural information with note taking. • Provide top notch customer service to both internal and external customers • Perform special assignments/projects as required   Preferred Qualifications: • Transportation/logistics experience preferred • 2-4 years of experience in accounts receivable, customer service, or collections • Must be able to work independently based on periodic guidance and direction - with excellent organization, accuracy and follow-up skills • Time Management; able to effectively work on multiple tasks at a given time and maintain a high performance on each task. • Strong communication skills to include verbal and written. • Able to use Microsoft Office Suite as well as various technology and web-based software • Must be able to multi-task   The Many Benefits of Beemac: + ​​​​​Competitive Base Salary and Uncapped Commission Potential: We offer a competitive base salary that is commensurate with your experience and expertise in the field. You have the opportunity to earn uncapped commissions, providing limitless earning potential based on performance. + Paid Time Off: We offer paid time off and paid vacation holidays, allowing you to recharge and spend quality time with family and friends. + Full Health, Dental, and Vision Coverage: Beemac prioritizes the health and well-being of our employees by offering comprehensive health, dental, and vision insurance plans. + 401(k) Program with Company Match: Plan for your future with confidence through our 401(k) program, with the added benefit of company matching to help you build a secure retirement fund. + Health Savings Account (HSA): Take charge of your healthcare expenses and savings with our Health Savings Account option. This tax-advantaged account allows you to set aside pre-tax dollars for qualified medical expenses, providing flexibility and financial security. + Career Growth Opportunities: We believe in investing in our employees' professional development and offer opportunities for career advancement within the company. + Legal Assistance/Identity Theft Protection: Access legal assistance and resources to navigate personal legal matters confidently, ensuring your peace of mind. We offer continuous monitoring of your personal information across multiple platforms and databases to detect any suspicious activity. Beemac Accomplishments & Company Awards: ⮚Ranked 51st largest brokerage firm in the U.S. by Transport Topics 2024 ⮚Ranked as a top 10 flatbed carrier by Transport Topics 2024 ⮚Named a winner of the Pittsburgh Post-Gazette’s “Top Workplaces 2024” Award. ⮚Top 500 largest for-hire Carriers by Freight Waves 2023 ⮚Ranked No. 2925 on the Inc. 5000 list 2024 ⮚Ranked 5th in the 2023 Pittsburgh Business Times “Fast 50” Award. Powered by JazzHR