(FULLY On-Site) Collections Specialist Job Description We are seeking a dedicated Collections Specialist to join our team. The ideal candidate will be responsible for managing the collections process, ensuring accurate invoicing, processing payments, and maintaining customer communication. This role involves various daily, weekly, monthly, and quarterly tasks to ensure smooth financial operations and compliance with accounting policies. Responsibilities + Generate and send customer invoices based on sales orders and delivery confirmations. + Ensure proper coding of GL accounts and cost centers. + Verify invoice accuracy, including pricing, taxes, and terms. + Record incoming payments (checks, ACH, wire transfers, and credit card payments). + Apply payments accurately to customer accounts and invoices. + Investigate and resolve unapplied cash or payment discrepancies. + Respond to customer inquiries regarding invoices and account balances. + Provide statements and payment confirmations upon request. + Follow up on overdue payments and send reminders or collection notices. + Process daily cash deposits and update accounting systems. + Maintain organized records of invoices, receipts, and customer communications. + Generate and review AR aging reports. + Identify overdue invoices and prioritize follow-ups. + Reconcile customer accounts and investigate discrepancies. + Assess new customer credit applications and check creditworthiness. + Review credit limits and recommend adjustments based on payment history. + Develop and execute collection strategies for past-due accounts. + Update customer profiles and contact details in ERP systems. + Reconcile AR sub-ledger with the general ledger. + Generate month-end AR reports for management. + Prepare supporting schedules and documentation for audits. + Analyze DSO (Days Sales Outstanding) and payment trends. + Perform quarterly reviews of customer credit limits. + Provide documentation and reconciliation reports for external audits. + Assist in preparing year-end accruals and adjustments. + Collaborate closely with sales, customer service, and finance teams to resolve issues. + Maintain strict confidentiality with customer and financial data. + Continuously monitor compliance with GAAP, SOX, and company-specific policies. Essential Skills + 2+ years of high volume collection experience. + Customer support experience (phone calls, emails). + Experience in posting cash, reading invoices, and understanding aging reports. + Intermediate proficiency in Microsoft Excel (Vlookup, Pivot tables). + Strong customer service skills. + Experience in cash application. Additional Skills & Qualifications + No degree needed; years of experience will qualify. + Strong customer support skills for calling to collect and following up on researching discrepancies. Work Environment Work hours are Monday to Friday, 9 AM to 5 PM, with some flexibility. The role is the sole collector for the US team and will work with the team in the Netherlands. The position reports to the finance team. Catherine Sullivan View my availability here: Book a Meeting Pay and Benefits The pay range for this position is $31.25 - $33.65 • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Sterling,VA. Application Deadline This position will be accepting applications until Jan 20, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.