Description A fast-paced company in Vista, CA is looking for a resourceful and results-driven Collections Specialist to focus on recovering overdue payments while maintaining positive client relationships. This role includes working closely with both finance and sales teams to mitigate financial risk and resolve past-due accounts effectively. Key Responsibilities: + Handle high-volume collections calls and correspondence with delinquent accounts. + Create customized payment plans and negotiate settlements with customers to recover outstanding balances. + Monitor customer payment trends and track collection activities for regular reporting to management. + Communicate effectively with the sales team to address account disputes and facilitate resolution. + Manage escalated accounts, including initiating legal or charge-off procedures when necessary. + Maintain compliance with company policies, industry regulations, and best practices in collections. Requirements + 3+ years of experience in collections, including high-volume account portfolios. + Strong negotiation skills paired with the ability to maintain professionalism in sensitive situations. + Advanced knowledge of collections tools and software (e.g., Billtrust, Oracle) is a plus. + Exceptional organizational skills with the ability to prioritize tasks effectively. + High school diploma or equivalent required; bachelor’s degree preferred. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .