San Antonio, TX, 78284, USA
1 day ago
Collections Specialist
Description We are offering an opportunity for a Collections Specialist to be part of our team in San Antonio, Texas. This role primarily focuses on managing the collection of outstanding B2B accounts receivable, maintaining precise records, and ensuring effective communication with clients. Responsibilities: • Efficiently manage a portfolio of B2B accounts, focusing on prompt collection of outstanding balances and utilizing Accounting Software Systems and Microsoft Excel. • Communicate with clients through phone, email, and written correspondence to follow up on overdue invoices, resolve disputes, and address payment application issues. • Carry out reconciliation of accounts, investigate discrepancies, and document payment arrangements directly in the accounting software systems. • Keep accurate records of collection activities in Excel to create reports highlighting the status of outstanding accounts receivable and collection progress. • Collaborate with internal teams, such as Accounts Receivable and Customer Support, to escalate unresolved payment issues and resolve discrepancies. • Identify opportunities to streamline collection processes and provide recommendations to enhance efficiency and accuracy in workflows. • Ensure adherence to company and industry standards, maintaining sensitive financial data securely. • Handle multiple accounts and meet deadlines effectively with exceptional organizational and time management skills. • Analyze account discrepancies, identify payment trends, and propose resolutions. Requirements • Proficiency in Accounting Software Systems • Extensive knowledge in Accounts Receivable (AR) • Experience in Answering Inbound Calls • Understanding of Collection Processes • Expertise in Microsoft Excel • Familiarity with BtoB - Business to Business operations • Proven experience in Collections • Background in B2B collections Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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