Collections Specialist

Job Description

The Collections Specialist is responsible for managing the accounts receivable process efficiently, maximizing cash flow, and maintaining positive relationships with customers while minimizing bad debt exposure. This role involves addressing customer inquiries effectively, delivering high-quality service based on invoices or account information, and resolving billing-related issues promptly.

ResponsibilitiesManage comprehensive billing and collections procedures for large or key accounts, including monitoring payment schedules, addressing billing concerns, facilitating account reconciliations, maintaining vendor portals, confirming purchase orders, negotiating payment schedules, and ensuring timely collections.Understand the billing-to-collections process and collaborate with stakeholders to resolve customer inquiries and ensure timely billing and collections.Utilize data from various databases and internal tools to perform billing and collections.Perform billing and collection tasks at the level of Collections Specialist I and Invoice Associate I.Support the business project manager in setting up projects with accurate bill rates per contracts.Collaborate with project managers to oversee project progress and profitability, conducting regular reconciliations subject to independent review by senior management.Monitor and audit third-party invoices and employee expense receipts for proper project allocation and invoicing to customers.Ensure accurate and timely accounting and invoicing for customers while managing any discrepancies or delays.Maintain a detailed audit trail of all billing and collections activities, including adjustments, to facilitate tracking and monitoring of transactions.Essential Skills2-3+ years of B2B collections experience, capable of handling high volume collections, credits, and disputesExperience with SAP or other large ERP systemsProficiency in using Pivot Tables and VLOOKUPs in ExcelProficient to intermediate level in using accounting software and Microsoft Office applicationsStrong customer service and communication skillsExperience in corporate collections and credit controlsAdditional Skills & QualificationsBachelor’s degree in accounting or finance preferred, though relevant experience or industry certification with an associate degree will also be consideredSAP proficiency preferredExperience working in a business-to-business order-to-cash environment, preferably in a professional service industryWork Environment

This role reports to the OTC Manager and is part of a team comprising 12 billers and 4 collectors. The work schedule is flexible, allowing for hours from 9 am to 6 pm or 8 am to 5 pm, depending on lunch break duration (30 minutes or 1 hour). The team works in the office one day a week, typically on Thursdays. These positions will convert to permanent roles; however, they will remain hourly after the contract period.

Contact Me:

Kaitland Clawson

View my availability here:

https://www.linkedin.com/in/kaitland-clawson-552605154/

Book an appointmentPay and Benefits

The pay range for this position is $25.00 - $30.04/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Herndon,VA.

Application Deadline

This position is anticipated to close on Mar 18, 2025.

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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