Description Are you someone who enjoys solving problems, staying organized, and working with people? We’re on the lookout for a motivated and detail-oriented individual to join our client’s Credit & Collections team. In this role, you’ll connect with customers via phone and email to resolve outstanding payments, build strong relationships, and keep things running smoothly. If you love working with people and putting your problem-solving skills to good use, this could be a great fit for you! Responsibilities: + Monitor Customer Payment Trends + Resolving late payments + Ensure customer has scheduled timely payments + Document all collection efforts thoroughly and follow up consistently until the issue is fully resolved + Reach out via phone and email to engage with customers and address overdue balances effectively. + Collaborate Across Team + Assist with additional tasks or projects as needed to support the team and company goal Who you are: + Build strong relationships with customers and team members to ensure satisfaction and retention. + Stay organized and juggle multiple tasks effectively in a fast-paced setting. + Think critically and logically to address issues, anticipate roadblocks, and find practical solutions. + Communicate effectively, both verbally and in writing, to ensure clarity and understanding. Benefits + Medical insurance + Vision insurance + Dental insurance + 401K + PTO + Casual attire Requirements Requirements: • Must have a minimum of 1 year of experience in a similar role or related field • Proficiency in using CRM software is required • Must have knowledge of Collection Processes • Experience with B2B collections is preferred • Excellent Customer Service skills are necessary Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .