COLLECTOR - Range 12 / NON Print (https://www.governmentjobs.com/careers/moa/jobs/newprint/4819968) Apply  COLLECTOR - Range 12 / NON Salary $25.71 - $38.02 Hourly Location Anchorage, AK Job Type Regular Job Number 2025-00184 Department Finance Division Collections Opening Date 02/05/2025 Closing Date 2/17/2025 5:00 PM Alaska + Description + Benefits + Questions Job Information Open to the general public and any current Municipal employee. This is a non-represented position (no union affiliation) and is subject to the provisions of the Personnel Rules of the Municipality of Anchorage. DEPARTMENT: Finance HOURS OF WORK: Monday - Friday, 8:00 am - 5:00 pm LOCATION: City Hall - 632 W 6th Ave, Suite 510 ** Starting pay does not exceed the midpoint of the displayed pay range. ** Example of Duties Under minimal supervision, Collector is responsible for efficiently and accurately completing a wide range of duties, while providing excellent customer service, such as: collecting a high volume of delinquent minor offense, criminal, and code enforcement cases; responding timely to Delinquent Criminal/Civil Fines and Fees (DCF) customer inquiries, either via phone, public counter, or email; operating as DCF cashier processing all forms of payments at the public counter; researching new court cases; using various forms of skip-tracing methods to update Courtview with most current information; bankruptcy maintenance; processing court-ordered, aged, and deceased adjustments; manually uploading cases and entering docket notes into Courtview; researching and processing NSF payments; processing DCF refunds and vendor payments; researching all Municipal vouchers for potentially interception to apply toward delinquent debt; maintaining the DCF records retention process; and assisting with various targeted garnishment processes. such as the annual PFD process. Perform other required duties as assigned. Minimum Qualifications / Substitutions / Preferences High school diploma, GED, or equivalent, and four (4) years of experience in the collection of utility, tax, medical, or sales accounts, or collecting delinquent accounts receivable. OR Associate’s degree in Public Administration, Business Administration, Accounting, or a related discipline, and two (2) years of experience in the collection of utility, tax, medical, or sales accounts, or collecting delinquent accounts receivable. OR Bachelor’s degree in Public Administration, Business Administration, Accounting, or a related discipline, and experience in the collection of utility, tax, medical, or sales accounts, or collecting delinquent accounts receivable. Must possess and/or obtain: + Satisfactory background check which includes criminal, education, and employment history. Must possess the ability to: + Use the following: computer, photocopier, telephone, fax machine, calculator, Windows-based operating system, and Microsoft Office Suite (2010 or higher), DCF Courtview software, SAP ERP System, PACER, 3rd party collection agency client portal, and RPFI database. Preference: + Knowledge in principles, practices, procedures and techniques of debt collection: applicable laws, ordinances and regulations. + Skills in the performance of skip-tracing, location and collection procedures and basic accounting functions. Additional Important Information The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to http://www.uscis.gov/E-verify . E-Verify® is a registered trademark of the U.S. Department of Homeland Security. If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted Background Check. A Background Check encompasses criminal history, verifying education, and verifying dates of employment. Military Service Interview Preference Veterans who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs, recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration. Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows the full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual’s command organization, and shows the name, signature, title, and contact information of the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration. The Municipality of Anchorage is an Employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion. Application Process Once an applicant selects on the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the www.GovernmentJobs.com website to log into their existing account (or to create an account) of their application profile. Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account. NOTE: The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at 1-855-524-5627. For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Employee Relations Department at 907-343-4442 during regular business hours of Monday through Friday, 8:00 am to 5:00 pm, Alaska Standard Time. The MOA is an EO and AA Employer and complies with Title I of the ADA. For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at 907-343-4571. The Municipality of Anchorage (MOA) offers a competitive benefits package to eligible employees that may include: Health / Medical Benefits: + Medical/Dental/Vision/Audio + Life Insurance + Dependent Life Insurance + Short Term Disability + Long Term Disability + Flexible Spending Accounts – Health and Dependent Care + Health Savings Accounts Retirement: + State of Alaska Public Employee Retirement System (PERS) Program + 401(k) and 457 Savings Plans Employer Paid Benefits: + Employee Assistance Program + Paid Leave Plan + 13 Paid Holidays For an overview of our medical benefit package go to http://www.muni.org/Departments/employee\_relations/Pages/BenefitsSummaries.aspx 01 In order to be considered, applicants must provide accurate and complete education and work history information in its entirety. The referenced information listed on the online application will be used to determine the applicant's qualifications toward meeting the minimum requirements for the position (e.g., if you list that you have 6 years of experience in a certain field, that experience must be easily identifiable on the 'Work Experience' section of your application). Attaching a resume is not an alternative to filling out the application in its entirety. Noting "see resume" or any similar comment on any portion of your application may lead to you being disqualified for the position. If the experience you reference in the below questions is not clearly included and described in your Work History section, your application will be considered not qualified for this position and you may be removed from consideration. Do you understand, in order to be considered for this position, accurate and complete education and work history information must be provided? + Yes + No 02 Which best describes your completed level of education? + High school diploma, GED, or equivalent + Associate’s degree in Public Administration, Business Administration, Accounting, or a related discipline + Bachelor’s degree or higher in Public Administration, Business Administration, Accounting, or a related discipline 03 Which best describes your experience in the collection of utility, tax, medical, or sales accounts, or collecting delinquent accounts receivable? + None + Less than 2 years + 2 years - less than 4 years + 4 years or more 04 Describe the experience that relates to this position in detail, that you referenced for the above question, and indicate which position(s) in your application's Work History supports your response. Noting "see resume", "N/A", or a similar comment may result in you being removed from consideration for this position. 05 Do you have the ability to use the following: computer, photocopier, telephone, fax machine, calculator, Windows-based operating system, and Microsoft Office Suite (2010 or higher), DCF Courtview software, SAP ERP System, PACER, 3rd party collection agency client porta, and RPFI database? + Yes + No 06 Which of the following do you possess? + Knowledge in principles, practices, procedures and techniques of debt collection: applicable laws, ordinances and regulations + Skills in the performance of skip-tracing, location and collection procedures and basic accounting functions + N/A - None of the above Required Question Employer Municipality of Anchorage Address 632 W 6th Avenue, Suite 605 Anchorage, Alaska, 99501 Phone (907) 343-4442 Website http://www.muni.org/jol Apply Please verify your email address Verify Email