**All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).** **Working Title:** College Laboratory Asst 1 - Student Support Specialist **Institution:** Minnesota West Community and Technical College **Classification Title:** College Laboratory Asst 1 **Bargaining Unit / Union:** 207: AFSCME - Technical **City:** MWST - Granite Falls Campus **FLSA:** Non Job Exempt **Full Time / Part Time:** Part time **Employment Condition:** Classified - Unlimited **Salary Range:** $20.58 - $29.24 **Job Description** This position exists to serve students, faculty, and staff of the college by providing academic student support and referrals. The position offers services that are critical to student success and must find ways to assist and motivate students in finding success in their program areas. The position will deliver services to students in multiple locations, both in the college and remotely, adapting multiple technologies and delivery modes to meet student needs. **Minimum Qualifications** • Post-secondary coursework in Study Skills sufficient to provide technical lab services for students, faculty, and staff OR • 6 months of teaching/tutoring experience in Study Skills at the high school level or above OR • An equivalent combination of education and work experience. **Preferred Qualification** • Six months of teaching/tutoring experience at the high school level or above or the equivalent combination of education and work experience. • Organizational skills sufficient to ensure records are accurate, filed appropriately and retrievable when needed. • Knowledge of FERPA and Minnesota Government Data Practices Act and the ability to maintain confidentiality of private information in compliance with laws, policies and procedures. • Time management skills sufficient to prioritize work. • Knowledge of English (reading, writing, speaking) sufficient to speak, read, understand and respond to a variety of spoken and written communications. • Customer service skills, via phone, digital communications and in person, sufficient to explain rules, regulations, standards, programs, policies, procedures, services, etc. and provide accurate information to customers in a prompt, courteous, professional manner. • Problem solving skills sufficient to be able to address and resolve issues and refer those issues that need to be escalated to another department/source. • Ability to organize multiple tasks, initiate actions and work independently. • Non-English Languages (speaking/translation and/or writing and/or reading) e.g. Spanish • Knowledge of Minnesota West policies, services and procedures sufficient to answer questions when asked and to refer questions appropriately. • Experience working with students from diverse and traditionally underserved backgrounds and with varied needs. • Communication skills, both oral and written in individual and group settings via phone or in person, sufficient to motivate students and influence behavior, change an opinion, or turn a situation around and work with colleagues in a cooperative and respectful manner. • Knowledge of academic retention and success strategies, including 1:1 coaching. **Other Requirements** In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State's vehicle use criteria and consent to a Motor Vehicle Records check. **Work Shift (Hours / Days of work)** Academic Year (August - May: M-Th 8:00am - 4:00pm; F 8:00am - 12:00pm Summer Hours: M-F 9:00am - 2:00pm **Telework (Yes/No)** No **About** Minnesota West Community and Technical College is a comprehensive community and technical college with five southwestern Minnesota campuses: Canby, Granite Falls, Jackson, Pipestone, and Worthington and learning centers in Luverne and Marshall, Minnesota. Students have the opportunity to earn an Associate Degree, Diploma, or Certificate in more than 60 disciplines. **Benefits Information:** At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously. **Desired Start Date:** 04-01-2025 **Position End Date:** **Open Date:** 12-12-2024 **Close Date:** 03-09-2025 **Posting Contact Name:** Logan Schumacher **Posting Contact Email:** bo9165qk@minnstate.edu