Base Pay

This role has a minimum base pay from 15.15 USD per hour with higher starting pay available based on experience.

PURPOSE
This position is responsible for greeting customers and managing the customer storage pick-up process. Full-Time and Part-Time Positions Available.

MAJOR RESPONSIBILITIES

Meet and greet storage buy customers.Manage the storage buy pick-up process with the company’s car topper program.Demonstrate knowledge and comply with the company’s phone answering standard operating procedures (SOP).Verify the identity of the person picking up the storage buy order(s) to ensure he/she is authorized to do so.Obtain the required customer information on all storage buy pick-ups.Deliver customer storage buy orders in POS.Comply with the company’s safety standard operating procedures for lifting practices.Be an expert in all product knowledge and assist customers with product questions and selections.Clean and stock products according to Floor & Décor’s brand standards.Act and work in a manner that is consistent with the company’s core roles.

MINIMUM ELIGIBILITY REQUIREMENTS

(1) year of retail sales experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.Excellent communication skills (verbal and written).Excellent interpersonal skills with the ability to work with all levels of store management and store associates.Strong computer skills and internet project coordination experience.Must be a self-starter and work well in a fast-paced environment.

WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)