Macquarie Park, AUS
19 hours ago
Commercial Account Manager
**About Abbott** **Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.** **Working at Abbott** **At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:** **Career development with an international company where you can grow the career you dream of .** **Amazing health and wellness benefits and perks.** **A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.** **A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.** **The Opportunity** **We are looking for a Commercial Account Manager responsible** **for VIC, SA, TAS, WA.** **The Commercial Account Manager – Cardiometabolic is responsible for business development, relationship management and commercial success of their nominated specific customers within their region and/or territory.** **Responsibilities** **Technical / Operational** **Identify business opportunities, develop strategies to address those opportunities, and co-ordinate the implementation of those strategies within the Cardiometabolic business unit of ARDx.** **Regularly monitor sales performance of your territory against assigned budgets and take corrective actions as required to meet company business plans.** **Professionally represent the Cardiometabolic product portfolio and Abbott at local/regional sales and professional society meetings, congresses and trade shows.** **Provide end to end support for the Customer journey including installation and training on Cardiometabolic products, as well as regular follow up to enhance the overall customer experience.** **Internal Systems and Processes** **Comply with ARDx’s Quality Management System policies, procedures, work instructions and forms.** **Report regularly on the performance of your allocated customer accounts in the required format and implement strategic plans to achieve revenue targets.** **Maintain SalesForce.com opportunities and activities as per nominated requirements from the Business Manager – Cardiometabolic.** **Co-ordinate and communicate regularly with Customer Service, Technical Support and direct Manager to ensure highest level of service delivery to customers.** **Comply with Abbott Corporate policies and procedures.** **Customers** **Develop profitable relationships with senior business management.** **Maintain routine contact with key account stakeholders** **Co-ordinate and complete any necessary training/support/evaluations for your Customer Accounts** **Financial** **Achieve Revenue targets.** **Achieve Growth targets.** **Operate within the annual expense plan** **Conduct** **Ensure all activities carried out by self are in accordance with legislative employment policies, safety requirements and corporate policy.** **Promote a standard of excellence for quality and customer focus at Abbott.** **Uphold the company’s Code of Conduct.** **Live our Abbott Values – Pioneering, Achieving, Caring, Enduring.** **QUALIFICATIONS** **Relevant Medical/Science degree qualification or similar with related background/knowledge of healthcare landscape** **Desirable** **Post Graduate Business qualifications (Highly Preferred).** **Completion of Negotiation Skills/Sales courses** **EXPERIENCE** **Essential** **5-10 years working in a sales/business development/marketing role within a commercial healthcare organization** **Demonstrated history of high-level sales performance** **Working history of developing business opportunities at senior levels of customer organizations** **Exposure/interaction with clinical/medical healthcare workers.** **High level attention to detail** **Desirable** **Demonstrated understanding of in vitro diagnostic medical devices** **LICENCE/REGULATIONS** **Essential** **Current driver’s license** **Current passport** **Competencies and Attributes** **Ability to comprehend and be conversant in medical/scientific terminologies and processes** **Ability to develop customer specific commercial strategies across diverse customer departments/hierarchies and implement those strategies to success** **Ability to provide product training to end-user customers ensuring high level competency to use the equipment/tests according to the IFU** **Demonstrated ability to analyse sales data to determine trends and relevant metrics necessary for territory planning** **Internal Systems and Processes** **Proficiency in business software e.g. MS Office, MRP systems, CRM systems** **Ability to plan and prioritise work according to business needs and maintain flexibility to change focus when required** **Contribute to business operational improvements when required** **Regularly document sales activities and opportunities on company CRM (SalesForce)** **Customers and external stakeholders** **Ability to develop and maintain commercial relationships at senior levels of the customer organization** **Ability to communicate effectively at all levels of customer organisations** **Financial** **Ability to visualize, develop and implement commercial product/service offerings which may encompass multiple customer locations/cost centres** **Ability to rationalize commercial opportunities to concentrate on the greatest return for resources expended** **Ability to plan sales strategies and activities to achieve territory financial goals** **INTERPERSONAL AND JOB-RELEVANT QUALITIES** **Interpersonal skills** **Effective communicator, excellent interpersonal skills with the ability to achieve results through influencing others** **Demonstrated ability to maintain positive people relationships and build strong links with all departments** **Self-starter/self-motivated individual who possesses flexibility and ability to work under pressure in a fast-changing environment and ambiguous situations** **Positive attitude, team player with a high level of initiative, energy and enthusiasm** **Excellent organisation, facilitator and presentation skills** **Responsible-minded with a high persuasive power** **Driven by objectives, solutions, meet the deadlines and customer satisfaction** **This role will work within a team of very capable and passionate individuals committed to getting the best outcomes for the patients and the customers that we serve** **Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.** An Equal Opportunity Employer Abbot welcomes and encourages diversity in our workforce. We provide reasonable accommodation to qualified individuals with disabilities. To request accommodation, please call 224-667-4913 or email corpjat@abbott.com
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