Job Summary:

You would be part of the CSC team to support all China service team for the warranty and service sales order process and internal process support. Including China sales and Service team, as well as the KOB 3 sales team.

In this Role, Your Responsibilities Will Be:

Service warranty validation, warranty job order application, follow up and arrange the delivery to customer. Service sales order/job order application, creation. Follow up for the material schedule and arrange the shipment as per service requirements and apply for invoice for customer. Parts price calculation and LT inquiry(sales& service inquiry). Purchase application and follow up for non-standard material request from service engineers. Compliance screening for service request. Analysis for service performance(personal, region, segment, product family). Monthly job order review and close. Response to Company Audits. Who You Are: You focus and monitor both formal and informal progress regularly. You understand the importance and interdependence of internal customer relationships. You solicit both input and discussion. For This Role, You Will Need: College or University degree Good at office software, knowledge of oracle or other ERP system will be a plus. Frequent English skills will be a plus. Preferred Qualifications that Set You Apart: Good communication skills, customer oriented, result driven, careful. 

Our Offer To You:

By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be bold within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

We are committed to creating a global workplace that supports diversity, equity and embraces inclusion. We welcome foreign nationals to join us through our Work Authorization Sponsorship.

We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is crucial to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both form home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

Our Commitment to Diversity, Equity and Inclusion:

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers. 

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.  Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson. 

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