Responsibilities Are you ready to be at the heart of one of the most transformative commercial real estate developments in the world? Hudson Yards isn’t just reshaping New York City’s skyline—it’s redefining what it means to create a vibrant, connected community. At Related Hudson Yards, we combine cutting-edge innovation with an unwavering commitment to exceptional tenant experiences. We don’t just manage properties; we craft thriving environments where businesses can flourish and people can excel. As the Commercial Assistant General Manager at Hudson Yards, you’ll collaborate with a dynamic leadership team to elevate tenant satisfaction, optimize operations, and shape the future of this iconic destination. You’ll work alongside some of the best in the industry, utilizing state-of-the-art resources to ensure every detail—down to the smallest—drives our vision of excellence. What You’ll Do You’ll be the driving force behind the seamless management of one of New York’s premier destinations. From overseeing financial operations like accounts payable and receivable to fostering tenant relationships and maintaining the property’s unparalleled standards, your expertise will shine in: Ensuring smooth daily operations while maintaining Hudson Yards’ reputation for excellence. Collaborating with vendors, contractors, and tenants to deliver top-tier services. Overseeing tenant compliance and ensuring all permits and regulations are met. Supporting leasing strategies to attract and retain world-class tenants. Who You Are You’re a commercial real estate professional with a passion for transforming spaces and creating unforgettable tenant experiences. Your ability to lead, problem-solve, and think ahead sets you apart. Exceptional organizational and communication skills. Proven ability to manage financial operations and operational excellence. A knack for building and maintaining strong tenant relationships. Key Responsibilities Financial Operations: Manage timely and accurate processing of accounts payable and receivable. Ensure accurate financial reporting, including tenant charges, delinquency reports, and arrears records. Maintain vendor relations and oversee tenant billing accuracy. Office Administration: Support the General Manager with developing and implementing policies and procedures to maintain property standards. Maintain organized, up-to-date tenant, vendor, and operational files. Prepare written communications, review lease abstracts, and coordinate approvals for tenant allowances and reimbursements. Ensure tenant compliance with city regulations and manage utilities metering and billing. Facilities & Site Management: Oversee management office staff, front desk, and security operations. Assist with budgeting, financial forecasting, and controlling operating expenses. Inspect facilities regularly to ensure cleanliness and proper maintenance of systems and equipment. Manage vendor relationships and coordinate maintenance, repairs, and renovations. Regulatory Compliance: Administer compliance programs, maintain documentation, and ensure regulatory standards are met. Conduct tenant move-in/move-out inspections and ensure timely completion of permits and certifications. Tenant Relations: Build strong relationships with tenants, addressing concerns promptly and professionally. Facilitate tenant meetings and communicate effectively about marketing, operations, and security. Maintain records of tenant inquiries, work orders, and enforce site regulations. This role emphasizes operational excellence, strong tenant engagement, and meticulous attention to detail to maintain Hudson Yards’ standards as a premier commercial destination. Why Join Us? Transformational Impact: Be part of a team that’s not just managing property but revolutionizing the tenant experience with ingenuity, passion, and care. Collaborative Culture: We value teamwork and innovation, ensuring every voice contributes to our shared success. Benefits: Comprehensive Medical, Dental, Vision, Life, Disability & Flexible Spending Accounts Paid Time Off & holidays 401(K) Tuition reimbursement Robust modern fertility program Incentive bonus program Commuter benefits Employee Assistance Program & more! Compensation: $120,000 - $130,000 + Discretionary Bonus #LI-NG1 #RMC #LUXNYFL Qualifications Bachelor’s Degree in Business, Real Estate, or a related field is preferred. Minimum of 3–5 years of experience in commercial property management, operations, or a related field. Proven track record in financial management, including accounts payable, accounts receivable, and budget preparation. Strong understanding of property management systems and software (e.g., Yardi, MRI, or similar). Familiarity with local regulations and compliance requirements, including DOB and FDNY standards. Experience managing vendor contracts, maintenance operations, and tenant services. Ability to oversee building systems, including inspections, repairs, and compliance. Excellent verbal and written communication skills for interacting with tenants, vendors, and internal teams. Ability to handle tenant issues professionally and diplomatically. Experience supervising administrative and operational staff. Strong organizational and multitasking skills to oversee multiple priorities effectively. Proactive and solution-oriented mindset for addressing operational challenges and tenant concerns. Overview Related Management Company is the owner and operator of a premier portfolio of assets valued at over $60 billion. Our operating portfolio consists of a diversified mix of properties including luxury rental buildings, retail and commercial space, luxury condominium residences, affordable, and workforce housing located throughout the United States. As the owner and developer for the majority of the RMC portfolio, we have ensured that our buildings are the best assets in their respective submarkets. We provide a diligently maintained property management platform with dedicated professionals who consistently exceeds our residents’ and commercial tenants’ expectations. Our dedication to providing the highest and most personalized level of service is one of the hallmarks of the company and a key differentiator in the market. For more please visit www.Related.com . Related is an Equal Opportunity Employer For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://www.related.com/privacy-policy.