Step into a pivotal role with our Commercial Banking Fraud Prevention team, where your expertise will shape the strategies that protect our firm and clients from fraud. This is your chance to drive impactful change and advance your career by optimizing fraud prevention and enhancing client experiences. As a Business Management Associate, you'll hone your skills in data analysis, strategy development, and stakeholder management, all while contributing to a high-performing team. Embrace the opportunity to collaborate with industry leaders and innovate in a supportive, growth-oriented environment. Join us and be part of a mission that makes a real difference.

As a Business Management Associate within the Commercial Banking Fraud Prevention team, you will play a pivotal role in safeguarding our firm and clients from potential fraud losses. You will design and implement robust strategies that enhance fraud detection while ensuring a seamless client experience. Working collaboratively with us, you'll have the opportunity to drive strategic initiatives and influence key stakeholders. Your contributions will be vital in maintaining a strong control environment and supporting the broader goals of our organization. Join us to be part of a team that values innovation, collaboration, and continuous growth.

Job Responsibilities

Support management of effective fraud strategies and policies across application, authorization, and authentication channels. Ensure compliance with fraud policies and controls within governance and change control procedures. Ensure optimal efficiency and effectiveness of fraud operations support. Design and execute suitable controls to balance risk with client experience. Build robust fraud strategies to maintain high performance levels and strong fraud detection. Work with product partners to evaluate new products and mitigate fraud risk with appropriate controls. Support strategic fraud initiatives and bank-wide projects related to fraud strategy and policy rules. Partner with the Data & Analytics team to improve data availability for analysis and strategy creation. Collaborate with Fraud Operations to manage fraud case volume, strategy changes, and trend mitigation. Communicate proposed strategies and deliver appropriate reporting and management information to stakeholders. Participate in bank-wide projects and interact with external vendors as a representative of the Fraud Risk Management team.

Required Qualifications, Capabilities, and Skills

High attention to detail. Proven ability to multitask with a sense of urgency. Adaptability to new functional areas and concepts. Ability to manage changing and competing priorities. Strong analytical and communication skills. Proficiency in Microsoft Excel, including pivot tables, macros, and look-up functions. Strong proficiency with other Microsoft applications such as PowerPoint, Access, Visio, and Word. Ability to articulate, communicate, and influence senior executives confidently. Strong problem-solving, critical thinking, and decision-making skills. Experience or understanding of business processes. Self-motivated and driven to achieve targets and deliverables.