As a Event Support Analyst supporting the Commercial Bank’s Event Marketing team, you will play a pivotal role providing processing support for intake requests that operationalize our events and sponsorship strategy. Your primary responsibility will be to ensure that incoming requests are processed completely and efficiently, delivering exceptional service while maintaining stringent governance and compliance standards.
Key Responsibilities:
- Review incoming requests to ensure they are in line with the strategy of our engagement plan.
- Gather and store needed documents and details to confirm all requests and entries are audit compliant and complete.
- Exhibit strict attention to detail when entering events and sponsorships into our national calendar and event management tool.
- Advise submitters of missing or inaccurate information and provide direction if request is not in line with our guidelines and strategy.
- Update budget tracking tool with incoming requests and complete drawdowns and other adjustments in partnership with related Strategy Manager.
- Coordinate with production team member to complete payment in a timely manner for all submissions.
- Suggest process improvements to help continue to drive intake optimization.
- Create ads and other materials within our content management tool.
- Partner with various functional groups including Sponsorships and Donations teams, Business Support Associates and Technology, fostering collaboration and ensuring consistency in business practices and service delivery.
- Support ad hoc projects and initiatives for the Event Marketing team, contributing to the overall success of the business.
Required Qualifications, Capabilities, and Skills:
- Strong communication and interpersonal skills, with the ability to provide clear messaging across all organizational levels.
- Control orientation with a focus on enforcing a dynamic control/compliance environment and mitigating risks in business processes.
- Proficiency in Microsoft Office Suite and other relevant applications.
- Highly adaptive to integrating and using new technologies to improve business operations.
- Proactive mindset with the ability to take initiative and drive results independently.
Preferred Qualifications:
- Prior experience in processing and project management, with a strong attention to detail and willingness to understand complex processes and stakeholder hierarchies.
Join us in this exciting opportunity to lead and shape the future of our business operations. If you're ready to take on a challenging yet rewarding role that offers ample opportunities for growth and development, apply now!