Commercial Contract & Supplier Relationship Manager

12-month Fixed-term Contract

Salary: circa £50,000 - £65,000

Location: All Aviva UK sites

This is a great job for someone who is keen to gain or apply their experience in the Contract & Supplier Relationship field, looking for variability in their day-to-day role such as a bit of negotiation, process, stakeholder and risk management and the ability to join the dots between the Aviva Customer and the contract.

A bit about the job:

We are seeking a candidate on a 12-month fixed term contract within our team to backfill an employee who has chosen to pursue a 12-month secondee role within the organisation. If you're looking for a change in a dynamic environment with opportunities for development, we encourage you to apply.

The SRM provides oversight of the long standing WNS BPO outsourced contract and partnership. This involves reviewing and updating of processes, policies, and procedures, contract and Service Level management and resolving issues that arise whilst collaborating with internal stakeholders to ensure outsourcing initiatives meet business requirements.

The role will be focused on managing the key Business Units assigned to them and ensuring that they are adequately supported when dealing with the Supplier.

Skills and experience we’re looking for:

Supplier & Stakeholder Relationship Management – Ability to build and maintain strong relationships with both external suppliers and internal stakeholders, fostering collaboration, alignment, and performance improvement.

Contract Management Expertise – Proven experience in drafting, negotiating, and managing supplier contracts, ensuring compliance, and maximising value. CIPs, IACCM, or equivalent qualifications preferred.

Commercial Acumen – Strong understanding of financial and business principles to drive cost-efficiency, savings, and value from contracts.

Risk & Compliance Management – Skilled at identifying and mitigating risks, ensuring adherence to legal, regulatory, and industry standards in supplier agreements.

Analytical and Problem-Solving Skills – Strong ability to analyse data, identify trends, and resolve issues to enhance contract performance and supplier efficiency.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.

Salary around £50,000 - £65,000 - depending on location, skills, experience, and qualificationsBonus opportunity - 10% of annual salary. Actual amount depends on your performance and Aviva’s.Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 daysMake your money go further - Up to 40% discount on Aviva products, and other retailer discountsUp to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemeBrilliantly supportive policies including parental and carer’s leaveFlexible benefits to suit you, including sustainability options such as cycle to workMake a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help othersWe take your wellbeing seriously with lots of support and tools

Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please an email to Balazs.palcsek@aviva.com