**协助总经理完成酒店所有与收入及市场销售相关的工作并完成总经理安排的相关工作。** **全面负责对销售部，宴会销售部，收益管理与预订部，及市场传讯部的管理工作。** **带领酒店商务团队完成相关关键指标，包括但不限于管理酒店的持续盈利能力** **,** **确保酒店的收益和利润，宾客满意度达标甚至超过标准要求** **制定酒店年度** **/** **季度** **/** **月度预算预测与工作计划，并有效的予以实施** **参与开拓和实施酒店和部门的政策规定。** **制定开拓市场销售战略和促销计划，实时根据市场情况进行调整。** **督导和推动市场销售计划的进展和实施。** **为商务发展部设定清晰的工作目标，实施员工个人技能的发展，业绩的复核训导和培训。** **监督和评估当前发起的市场销售活动以及市场动态。** **管理部门内部的运作，保证部门固定资产及运营物品得到良好维护。** **定期进行市场调查，掌握竞争对手信息。** **为酒店设立价格策略和销售目标。** **管理特别项目及其他相关的生意。** **确保高效利用部门资源。** **管理部门内部人力资源，包括选择招聘人员，培训部门员工，团队建设，员工表现评估等。** **确保部门员工明确所赋予的职责。** **在部门或酒店的利益受到危害时，立即采取纠正错误的措施。** **管理客户关系及服务，包括客户需求、产品服务知识，销售的有效性交流技巧及客户反馈信息。** **管理部门开支和预算。** **准备部门每月相关开支的预测，并在预定日期上交给酒店。** **按照酒店政策控制部门成本，避免浪费。** **确保所有与系统相关的收益数据都保持精确性并完全遵照希尔顿国际标准。** **确保部门文件，及相关资料的存档。** **保持与集团内各营业部门的沟通，最大限度拓展销售机会。** **在海内外社会各有关行业推广酒店。** **积极参与希尔顿集团发起的销售活动。** **针对目标市场组织促销差旅。** **在海内外目标市场，保持良好的关系和沟通。** **确保所有与系统相关的收益数据都保持精确性并完全遵照希尔顿国际标准。** **根据酒店、行业和公司的指引，回应需求、进行调整，执行任何合理的任务及额外职责。** **Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager\.** **Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and marketing communications\.** **Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel's continued profitability, ensuring the hotel's revenue and profit, and guest satisfaction to meet or exceed the standard requirements\.** **Develop the hotel's annual / quarterly / monthly budget forecast and work plans, implementing them effectively\.** **Participate in developing and implementing hotel and departmental policies and regulations\.** **Develop marketing strategies and promotion plans to adjust to the market situation in real time\.** **Supervise and drive the progress and implementation of marketing plans\.** **Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings\.** **Monitor and evaluate current initiated marketing activities and market dynamics\.** **Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained\.** **Conduct regular market research and obtain information about competitors\.** **Set pricing strategies and sales targets for the hotel\.** **Manage special projects and other related businesses\.** **Ensure efficient use of departmental resources\.** **Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc\.** **Ensure that department staff are clear about the responsibilities assigned to them\.** **Take immediate corrective action when the interests of the department or hotel are jeopardized\.** **Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback\.** **Manage departmental expenses and budgets\.** **Prepare a forecast of the department's monthly expenses and submit it to the hotel on the scheduled date\.** **Control departmental costs in accordance with hotel policies to avoid waste\.** **Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards\.** **Ensure the filing of departmental documents and related information\.** **Maintain communication with all operating departments within the group to maximize sales opportunities\.** **Promote hotels in relevant industries at home and abroad\.** **诚挚待客：自愿全心全意为宾客提供无与伦比的绝佳体验** **正直诚信：时时刻刻为所应为** **领导核心：力争在业界和所在社区都位居领导地位** **团队合作：所有工作中积极发扬团队合作精神** **主人翁精神：勇于为自己的行动负责并敢于做出决定** **即时行动：以刻不容缓的态度和纪律运营** **大学本科。** **具有至少五年在国际连锁酒店的相关管理经验。** **良好的中英文读写能力。** **具备制订和执行营业预算及经营计划的能力。** **具备高效地推广和将品牌定位在理想的水平的能力。** **具备管理销售部的能力。** **具备协助总经理和管理层达到酒店总体经营目标的能力。** **掌握政治，经济和社会方面的知识及市场趋势。** **具有良好的沟通技巧，良好组织及展示技巧。** **具有领导，指导和发展员工的能力。** **具备处理危机的知识和能力。** A Commercial Director serving Hilton Brands is always working on behalf of our Guests and working with other Team Members\. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • Hospitality: Volunteer to provide unparalleled hospitality\. • Integrity: Do what you should do all the time\. • Leadership: Strive to be a leader in both your industry and your community\. • Teamwork: Actively promote teamwork spirit in all work\. • Ownership: take responsibility for your actions and make decisions\. • Now: Operate with urgency and discipline\. • Bachelor’s degree\. • At least 5 years of relevant management experience in international hotel chains\. • Good English and Chinese reading and writing skills\. • Able to formulate and implement operating budgets and business plans\. • Able to effectively market and position the brand at desired levels\. • Able to manage the Sales department\. • Able to assist the General Manager and Management in achieving the hotel's overall business objectives\. • Knowledgeable of political, economic and social issues, and market trends\. • Good communication, organizational and presentation skills\. • Able to lead, guide and develop employees\. • Knowledgeable of and able to deal with crisis\. **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands\. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Sales and Marketing_ **Title:** _Commercial Director_ **Location:** _null_ **Requisition ID:** _HOT0BE6T_ **EOE/AA/Disabled/Veterans**