Commercial Equipment Repair Technician Norwood, MA (http://maps.google.com/maps?q=Norwood+MA+USA) Description Multi-Flow Industries (Lenox-Martell) is looking for a skilled and experienced Commercial Equipment Repair Technician to join our growing team. Lenox-Martell has been servicing local businesses for over 80 years and we need your help as we continue to grow. We offer competitive pay, a great work environment, and a comprehensive benefits package. As a Commercial Equipment Repair Technician, you will be responsible for diagnosing and repairing a wide range of equipment, providing exceptional customer service, and ensuring customer satisfaction. Commercial Equipment Repair Job Duties - Perform electrical and mechanical repairs on various equipment including but not limited to dishwashers, ice machines, and ovens - Conduct field service visits to customers' businesses to diagnose and troubleshoot equipment issues - Utilize schematics and technical manuals to identify and resolve equipment malfunctions - Assemble and disassemble equipment as needed for repairs or replacements - Provide excellent customer service by addressing customer concerns, answering questions, and explaining repair processes - Maintain accurate records of all repairs, parts used, and services provided using company provided hand held device. - Collaborate with team members to ensure efficient workflow and timely completion of repairs - Previous experience as an Equipment Repair Technician or electrical repair is highly preferred - Knowledge of electrical systems and components - Familiarity with refrigeration systems is a plus - Ability to read and interpret schematics and technical manuals - Excellent problem-solving skills with the ability to diagnose and troubleshoot appliance issues effectively - Outstanding customer service skills with the ability to communicate technical information in a clear and understandable manner Requirements + Must have a valid driver's license with a clean driving record and be able to pass pre-employment screenings. + Face to face interaction with customers. + Strong work ethic, professional appearance, and safety consciousness. + Ability to lift up to 60 pounds without assistance and up to 150 pounds with assistance + This position is Monday - Friday with participation in the on-call rotation every 4-6 weeks. Benefits + Competitive salary + Paid Time Off + 9 paid holidays + Medical/Dental/Prescription/Vision plans + 401k with generous employer match + Employer paid benefits such as life, short-term, and long-term disability insurance + Commissions paid for leads generated in the field + Annual boot reimbursement