**About The Role** We’re looking for a strong **Commercial** **Account Associate, Complex Risks** to support our Property & Casualty (P&C) Commercial Lines Insurance accounts in Toronto. This role involves working closely with the Vice President, Complex Risks Unit and requires someone who is responsive, strong time management skills and good knowledge of property and casualty experience. This is an ideal role for someone with strong technical and systems experience. **What You’ll Do** **File and Data Management:** + Set up and maintain both digital and physical client files. + Ensure compliance with HUB standards in file management, including preparing files for storage. **Client Communication and Support:** + Communicate effectively with clients, responding promptly to inquiries and requests. + Prepare client renewal packages, including certificates and summaries. + Participate in client meetings, ensuring thorough preparation and engagement. **Policy and Account Management:** + Accurately calculate provincial taxes and prepare premium finance quotes. + Conduct detailed policy proofing and fact-checking. + Manage account receivables and track invoicing. + Oversee abeyances, expiry dates, and ensure timely issuance of submissions, binders, summaries, and policies. **Administrative and Operational Support:** + Respond to third-party information requests. + Manage data entry in a computerized database. + Maintain effective abeyance systems and manage expiration and producer reports. + Conduct internet research as needed. **Insurance-Specific Tasks:** + Forward submissions to underwriters and follow up for responses. + Engage in market negotiations for commercial policies. + Utilize and negotiate finance plans. **Financial Management:** + Aim to minimize Days Sales Outstanding (DSO) to meet HUB standards. + Assist in collections and financial transactions in line with HUB standards. **What You’ll Need for Success** + **Valid RIBO license Required** + Typically, 2-3 years of commercial insurance experience + Experience in market negotiations on commercial policies is an asset + Strong aptitude to learn new risks along with a desire to keep up to date with emerging trends + Results-oriented and passionate, with a strong sense of accountability and client management skills + Detail-oriented with strong organization and prioritization skills + A Solid team player who also possesses independence of thought + Proactive client-focused approach with effective negotiation and follow-up skills + Proficient in Microsoft Office: Word, Excel (formulas and pivot tables), PowerPoint and Outlook + Experience with Applied EPIC or similar insurance broker management systems **Elevate Your Career with HUB International** Choosing HUB International means aligning your career with the premier insurance brokerage in Canada and the fifth-largest global insurance and employee benefits broker worldwide. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/ . **Your Advancement and Well-being: Our Priority** At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB Team: + **Recognized Rewards** : Thrive in a supportive environment that values your contributions with a competitive compensation package, including incentives, bonuses, and additional earning opportunities. + **Work-Life Balance:** Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle. + **Comprehensive Benefits:** Access a robust benefits package, including company-matched RRSPs, designed to support you and your family. + **Professional Growth:** Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed. + **Industry Support:** Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise. + **Exclusive Perks** : Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding **Culture and Belonging: Our Commitment** At HUB International, we are dedicated to fostering a culture where everyone feels a sense of belonging. We value the unique experiences and perspectives that each team member brings, creating an environment where all voices are welcomed and respected. If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you. At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are. **Service: Our Ethos** At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference. When you join HUB, you’ll find more than just a career—you’ll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact. \#LI-hybrid \#LI-DH1 Department Account Management & Service Required Experience: 1-2 years of relevant experience Required Travel: Negligible Required Education: Diploma