**About The Role** HUB continues to grow and is seeking a dynamic **Commercial Account Manager** . In this role, you will manage an assigned book of business and ensure client satisfaction. This is an ideal role for a strong team player who is detail-oriented and enjoys working with people. A commitment to delivering results on required deadlines. **What You’ll Do** + Service and Sales – Meeting new and existing clients’ needs, including quotations, premium adjustments, and endorsements; accepting and processing online quotes. + Be accountable for a book of business; Function as one of the primary points of contact on accounts; responsible for maintaining key client and insurer relationships. + Negotiate with insurers for coverage and price that meet the needs of the client. + Handle renewals, and monitor the processing of policy documents, binders, certificates, and billings. + Ensure Account Receivables are collected in a timely manner. + Prepare and monitor insurance submissions, proposals, and summaries of insurance (when required). + Advocate for clients during the claims process; Engage the claims team on critical claims matters. + Fulfil new business growth and client retention. + Support and promote cross-sell / up-sell initiatives **What You’ll Need for Success** + **RIBO (Registered Insurance Broker of Ontario) license Required** + Typically, 2+ years of industry, or product line experience; exposure to commercial risks preferred + Experience delivering client-focused solutions based on customer needs (Sales and Service). + Strong customer service focus with the ability to deliver positive customer experiences + Professional communication and strong interpersonal skills + Self-starter and strong team player able to work within Production and Service teams + Effective organizational skills and time management + Working knowledge of Microsoft Office Products (Word and Excel) + Ability to learn and understand new systems quickly; EPIC fluency is an asset + Currently holding or working towards insurance designation such as CIP, CAIB, etc. is an asset **Why Choose HUB?** When you choose HUB, you're choosing a competitive, exciting, and friendly work environment that strategically positions you for longevity and offers significant advancement, growth, and success opportunities. To read more about HUB, please visit https://www.hubinternational.com/en-CA/about-us/. We’re committed to you and your well-being with a variety of benefits such as: + Competitive compensation package including additional ways to earn income beyond the basics of base pay (referral incentive programs, bonus eligibility, etc.) + A flexible hybrid environment and paid time off that allows for a work/life balance + Robust and flexible benefits options that cater to your individual needs with a company RRSP match + A commitment to your future via HUB-sponsored training, development & educational programs to enhance your industry knowledge and expertise, opportunities for tuition reimbursement + Reimbursement of license fees and professional membership dues + Perks and rebates on events, travel, and accommodations as well as discounted rates for personal home & auto insurance **Culture and Belonging: Our Commitment** At HUB International, we are dedicated to fostering a culture where everyone feels a sense of belonging. We value the unique experiences and perspectives that each team member brings, creating an environment where all voices are welcomed and respected. If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you. At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are. **Service: Our Ethos** At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference. When you join HUB, you’ll find more than just a career—you’ll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact. Department Account Management & Service Required Experience: 2-5 years of relevant experience Required Travel: No Travel Required Required Education: Diploma