ABOUT HUB INTERNATIONAL:

HUB International Limited (“HUB”) is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 500+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.

WHAT WE OFFER YOU:

At HUB we believe in investing in the future of our employees.  Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization.  We offer:

Competitive salaries and benefits offeringsMedical/dental/vision insurance and voluntary insurance optionsHealth Savings Account funding401k matching programCompany paid Life and Short-Term Disability PlansSupplemental Life and Long-Term Disability OptionsComprehensive Wellness ProgramGenerous PTO Package - Vacation, Holiday, Sick, and Personal Time OffGreat work/life balance because that’s important for all of us!Focus on creating a meaningful environment through employee engagement eventsThe ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!Growth potential - HUB is constantly growing and so can your career!A rewarding career that helps local businesses in the communityStrong community support and involvement through HUB Gives

SUMMARY:

The Account Manager II is accountable for delivering excellent and efficient service through day-to-day account management of an assigned group of accounts. Successfully achieve client retention goals, effectively and consistently ensuring client satisfaction. Foster a culture of accountability, integrity, trust, respect, and teamwork while focusing on continuous improvement.  The Account Manager II will serve as a mentor to the Account Manager I, provide direction to Account Manager Assistants I and/or II(s), and support Producers.  The Account Manager II uses discretion and judgment in determining coverage needs for clients and in carrier and client negotiations. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Establish and build customer and carrier relationshipsReview contracts and agreements for insurance coverage compliance and addresses coverage issuesProvides support in identifying client insurance needs, gaps in coverage and loss exposureRecommends appropriate insurance coverage, binds coverage, manages timely production and delivery of renewal policiesCritically analyze and compare insurance plans to determine suitabilityNegotiates terms, pricing, and conditions with carriersPrepare and maintain accurate summaries of insurance, schedules, and proposalsServe as a liaison between clients and carriers to resolve service issues and policy interpretationCollaborate with Producers in policy review and delivery, meets with clients occasionally and identify ways to improve client serviceContacts clients regarding outstanding receivables; invoices clients; reviews and accurately maintains accounting history

REQUIREMENTS:

5-7 years of experience and demonstrated proficiency in an Insurance Account Management role in required lines.  Brokerage experience is preferredExcellent customer service, analytical, problem solving and conflict resolution skillsDemonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systemsAbility to work a regular, full-time work schedule at HUB’s facility(s) and willingness to travel on business when requiredSupervisory, project leader, mentor or team leader experience preferred

EDUCATION, LICENSING OR CERTIFICATION REQUIREMENTS

High School Diploma or equivalent required; College degree preferredCurrently licensed in good standing in required lines and states with all necessary CE creditsAdvanced professional designation highly desirable (e.g. AAI, ARM, CIC)

Department Account Management & Service

Required Experience: 5-7 years of relevant experience

Required Travel: Up to 25%

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

EEOAA Policy

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or USRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.