Join Mercantile Bank as a Full Time Commercial Loan Operations Manager in our Comstock Park, MI location and be at the forefront of transforming the banking experience. This onsite position offers a unique opportunity to lead a dynamic team focused on problem-solving and delivering exceptional customer-centric solutions. You will play a pivotal role in driving innovative practices within our operations, ensuring excellence in every loan processed.\n

As a key player in a collaborative environment, you will have the chance to impact our customers' financial journeys while fostering a culture of inclusivity and accountability. Embrace the energetic atmosphere of a forward-thinking organization where your efforts are recognized and valued. Step into a role where every day presents new challenges and the opportunity to make meaningful contributions to both our team and customers at Mercantile Bank.\nMercantile Bank: What drives us\n

Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities.\nYour role as a Commercial Loan Operations Manager\n

As the Full Time Commercial Loan Operations Manager at Mercantile Bank, you will be responsible for leading strategic initiatives and overseeing our Commercial Loan Operation Team. This role demands expert-level knowledge of loans, loan coding, and our core banking system, along with a solid understanding of regulatory requirements. You will take charge of creating and managing service level agreements while training teams on advanced department functions and written procedures to ensure operational excellence. Additionally, the role requires superior customer service skills and a keen attention to detail, as accuracy is paramount. Proficiency in spreadsheet management and data analysis will be essential for optimizing performance and decision-making, making this a crucial position within our organization.\nRequirements for this Commercial Loan Operations Manager job\n

To excel as the Full Time Commercial Loan Operations Manager at Mercantile Bank, candidates must possess a robust skill set built upon 5-8 years of experience in Commercial Loan Operations. A deep understanding of commercial loan documentation, including attorney-prepared contracts and UCC filings, is critical. The ideal candidate will hold a Bachelor's degree and demonstrate expertise in the necessary software and tools relevant to loan operations. Superior analytical skills, attention to detail, and an unwavering commitment to customer service are essential traits.\n

A thorough understanding of regulatory requirements and the ability to train and guide teams on complex operational processes will further support your success in this role. Strong communication and collaboration skills will also play a vital role in fostering a high-performance environment and ensuring seamless operations across the department.\n

Knowledge and skills required for the position are:\n\n5-8 years of experience in the following areas:\nPrevious Commercial Loan Operations role\nCommercial loan documentation\nAttorney prepared contracts\nFamiliarity with UCC filings\nBachelor's degree\n\nJoin our team today!\n

So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!