About The Role POSITION SUMMARY: Supports and works closely with Loan Officers and Credit Analysts while interfacing with customers to provide assistance in the preparation of loan documents, disbursement of loan advances, loan servicing, and organization and maintenance of electronic loan files. Assures quality customer service by providing friendly, professional, and efficient service to customers and outside associates. Provides effective and efficient administration of installment, commercial, and real estate loan collateral files through the timely and accurate processing of all documents and entries, which are in compliance with bank and regulatory compliance. Provides support to Loan Officers in preparation of loan documents, financial statement and loan analysis. PRINCIPAL RESPONSIBILITIES AND DUTIES: Provides support to loan officers by preparing all necessary loan documents accurately and within guidelines. Assists loan officers with preparation of loan documents, correspondance, periodic reports, financial statements, and loan analysis reports. Assures quality customer service and portrays a positive and professional image for the Bank by friendly and efficient handling of all customers and by developing and maintaining professional relationships with Insurance Agents, Title Company personnel, State and County Auditors and other outside associates. Posts advances and receipts for all loans, including the participation loans. Enters advances and payments on budget tracking report. Avoids possible loss to the Bank by ensuring all installment, commercial and real estate loans are processed within the policies and processes established by the Bank. Ensures for accurate and timely processing of commercial and consumer loans by providing accurate lien and due diligence reviews, order input and review of legal documents. Ensures maximum collateral protection to the Bank. Maintains orderly files so that unnecessary documents are purged. Maintains a list of pending and exception items and follow-up to assure receipt and completion of assigned collateral files. Prepare and release forms on paid out loans. Prepares and mails loan renewal packets in a timely manner. Prepares copies of customer provided financial and legal documents as requested. May assist with Branch Operations, such as coordinating schedule to ensure adequate staffing coverage during business hours, answering phones, greeting customers, dual control activities and other responsibilities and duties by delegation of Branch Manager and Loan Operations Manager. CHARACTERISTICS OF THE POSITION: This position has been established to provide accurate and timely work involving complex loan and reports in which policies and established processed are to be adhered to consistently. This position requires the highest level of confidentiality and professionalism. Incumbent must have the ability to work under short time frames and deadlines and during high volume peak periods, which could require the need to work overtime as necessary. Incumbent must be able to work independently and be self-directed. Incumbent must have the ability to work well with others and take direction from multiple loan officers. Incumbent will be attentive to customers’ and loan officers’ loan processing needs. Incumbent must have the ability to work effectively with multiple tasks and deadlines while maintaining a high degree of accuracy and timelines. Incumbent must have the ability and willingness to cross-sell all Bank products in a professional manner. Incumbent must have the ability to use sound business judgment involving customer inquires, loan advances and receipts, problems or complaints through appropriate action and/or referral to a supervisor. About You EXPERIENCE, EDUCATION, AND SKILLS: 3 years experience in banking, finance, accounting, or lending environment preferred. High School diploma/GED. Computer skills with proficiency in Microsoft Excel and Word. Strong typing, word processing, and 10-Key skills. Accuracy with financial calculations is essential. Must be well organized, detail-oriented, accurate, efficient, and able to multi-task in a customer-oriented environment. Strong time management skills. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation. Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes. What We Offer COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, Paid Time Off (PTO) and holidays. Visit our website for more details! COMPANY OVERVIEW: We are a family of banks whose unique local presence reflects the communities we serve. We welcome the opportunity to grow and change as our customers and communities do the same. Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website. Check it out! We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No Recruiters or unsolicited agency referrals please.