About this role:

Wells Fargo is seeking a Commercial Loan Servicing Specialist in Wells Fargo for the Market Coverage Specialized Industries Team as part of Commercial Banking Operations division.  Learn more about the career areas and lines of business at wellsfargojobs.com.

The position will become the go-to for leadership and the team. Provide guidance and subject matter expertise to peers, colleagues and managers on the functions, policies, procedures and compliance requirements. Lead or contribute to project work, could include implementation of new or revised processes and procedures.

In this role, you will:

Provide servicing activities for low to moderately complex commercial productsCoordinate all aspects of resolving open customer service issues and interact with internal and external customersProvide customer service, loan and regulatory diligence and ensure compliance with all bank policies, procedures, and regulatory requirementsEvaluate and upload data into the systems of recordServe as primary liaison and work collaboratively with Sales, Legal, Control and Risk, Technology, and various Operations and company teams as necessary to progress customer-focused needsReview and negotiate basic loan servicing transactions, evaluate risks, and devise strategies to mitigate risks and identify procedural modificationsServe as an escalation point in the resolution of client issuesProvide guidance and training to peersCollaborate and consult with peers, colleagues, and managers to resolve issues and achieve goalsPresent recommendations for resolving low to moderately complex situations and exercise independent judgment while developing expertise in the function, policies, procedures, and compliance requirements

Required Qualifications:

2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Experience with Loan IQ and/or AFSLeadership and/or SME work Ability to work effectively in a team environment.Excellent verbal, written, and interpersonal communication skills.Sound attention to detail and accuracy skills.Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions.Ability to navigate multiple computer systems, applications, and utilize search tools to find information.Ability to work in a fast-paced deadline driven environment.Ability to work independently, proactively, and creatively while exercising sound judgement.Basic knowledge and understanding of collateral documentation, perfection, and business entities.Organizational, multi-tasking, and prioritizing skills.Intermediate Microsoft Office skills.

Job Expectations:

This position currently offers a hybrid work scheduleAbility to work additional hours as needed

Locations:

5000 Riverside Rd., Irving TX

Other Information:

Position location listed above.Relocation assistance is not available for this position.This position is not eligible for Visa Sponsorship

**You should be aware that specific compliance policies may apply regarding outside activities and/or personal investing.  Requirements may include pre-clearing outside activities, transferring brokerage accounts to a designated broker, trade pre-clearance, minimum holding period, monitoring of trading activity, etc. Affected employees will be expected to provide information to the Personal Account Dealing Team and abide by applicable policy requirements. If you would like additional information to help assess impact, please discuss with your hiring manager or contact the Personal Account Dealing Team at PADTeam@wellsfargo.com. Otherwise, more detailed information will be provided after you join Wells Fargo.

Posting End Date: 

23 Jun 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.