New York Hilton Midtown is looking for its next Commercial Manager!

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 Placed right in the heart of the action, within walking distance of iconic attractions like Central Park, Radio City Music Hall, MOMA, and Broadway, this hotel is the perfect location for a career in hospitality. Our theater and transportation desk provides guests with tips, tickets, and travel information to make their NYC experience unforgettable.

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Shift Pattern: Full availability is required for this role.

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Pay Rate: $37 per hour.

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The Benefits:

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Hilton is proud to have an award-winning workplace culture ranking #1 Best Workplace by Great Place to Work & Fortune.

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We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

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\n\nAccess to your pay when you need it through DailyPay\nMedical Insurance Coverage – for you and your family\nMental Health Resources\nBest-in-Class Paid Time Off (PTO)\nGo Hilton travel discount program\nSupportive parental leave\nMatching 401(k)\nEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discount\nDebt-free education: Access to a wide variety of educational credentials (e.g., college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more)\nCareer growth and development\nTeam Member Resource Groups\nRecognition and rewards programs\n\n

**Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

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Key Responsibilities:

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As the Commercial Manager, you will be responsible for the following:

\n\nEnsure accurate and timely issuance of contracts and turnovers to clients and internal departments.\nMaster the Sales and Catering software systems, managing contracts, amendments, and addendums.\nMonitor commercial team email distribution lists and distribute information comprehensively and accurately.\nHandle incoming email and phone call leads, including building and distributing leads.\nCreate Banquet Event Orders in the Delphi.fdc system.\nAssist with the detailing of group program space, diagram creation, invoicing, and affiliate contract documentation.\nPrepare room blocks, guarantee letters, and coordinate with outside vendors and the loading dock.\nPrepare forecast reports, banquet check reconciliation, and various information sheets.\nProcess amenities and coordinate services such as coat check for group events.\nOversee all administrative tasks related to bookings, including contracts, proposals, space blocking, and FDC logging (activities, leads, reports).\nSupport discovery and planning visits, tastings, pre-cons, and assist with tie-down meetings.\nMaintain office supplies and literature inventory, handle purchase orders, and assist with special projects as needed.\n\n

Qualifications:

\n\nMinimum of one year of experience in mid to large-scale hotel operations.\nStrong organizational skills with acute attention to detail and an ability to handle multiple tasks in a fast-paced environment.\nProficiency in Sales and Catering software (e.g., Delphi.fdc) is preferred.\nExcellent communication and interpersonal skills.\nPrior experience in hotel sales or catering is highly desirable. \n

#LI-AT3

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What are we looking for?

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Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

\n\nHospitality - We're passionate about delivering exceptional guest experiences.\nIntegrity - We do the right thing, all the time.\nLeadership - We're leaders in our industry and in our communities.\nTeamwork - We're team players in everything we do.\nOwnership - We're the owners of our actions and decisions.\nNow - We operate with a sense of urgency and discipline\n\n

In addition, we look for the demonstration of the following key attributes:

\n\nQuality\nProductivity\nDependability\nCustomer Focus\nAdaptability             \n\n

 

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What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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