Commercial Operations Associate - Remote (East Coast preferred) **Location of Work** Remote, US **Employment Type** Full Time Employee **Job Description** **Our mission** At Corza Medical, our mission is to champion surgical providers with remarkable service and exceptional products that save time, money, and effort. We are a passionate team guided by our core belief that you should never have to choose between performance, value, and a quality customer experience. We are here to support you every step of the way. **Our brand promise** We deliver a collaborative experience by working directly with the surgical community to ensure you get the exact surgical tools you need at the right time and the right price. + **Remarkable service:** A seamless, personal process designed around you and your needs. + **Trusted performance:** Our product family is the result of years of experience championing surgeons and listening to their expertise. + **Outstanding value:** No matter the surgical specialty, we deliver quality products for all markets. **Our people promise** Excellence is our Specialty and what makes us successful is our people. We are committed to fostering a positive, empowering and growth-oriented environment where all team members are encouraged to share their opinions and ideas. That means you will work alongside an accomplished and highly collaborative team that inspires commitment to our goal in attaining excellence in everything they do. **Job Purpose Summary** + As a Commercial Operations Associate within the Ophthalmology business unit, you will be a key player in maintaining key digital platforms. The Associate will focus on operational execution, supporting various initiatives across GPO management, pricing implementation, CRM maintenance, and tradeshow support. **What you will do** + Own Salesforce CRM execution by collaborating with IT and commercial teams to maintain improve, and troubleshoot the system.Ensure 100% data accuracy within Salesforce by conducting regular audits, updating customer records, and refining lead management processes. + Support marketing campaigns by building Marketing Qualified Lead (MQL) lists, deploying them, and tracking conversion rates in Salesforce, with a goal of improving lead-to-opportunity conversion by X% (specific metric to be determined). + Drive global commercial enablement efforts by improving pipeline visibility, ensuring that sales teams have real-time access to accurate data. + Administer and maintain customer-specific pricing in the ERP system, ensuring compliance with contractual terms and company policies. + Oversee GPO activations and ensure timely processing of GPO administration fees, tracking accuracy and adherence to agreements. + Ensure 100% pricing accuracy through routine audits, reducing discrepancies and minimizing revenue loss. + Implement and update the digital ordering app to support global tradeshows, ensuring seamless order placement and tracking during events. + Collaborate with sales and marketing to optimize digital engagement strategies at tradeshows. **What you will need** + Exceptional attention to detail. + Customer-centric mindset with the ability to execute tasks independently and efficiently. + Proven ability to work collaboratively across functions such as product management, marketing, customer service, and sales. + Strong emphasis on operational implementation rather than conceptual strategy. + Excellent project management skills, capable of leading projects from start to finish. + Effective communication skills, adept at influencing and thriving in a dynamic, fast-paced environment. + Comfortable interacting across all levels of management, including senior leadership. Required Education and Experience: + 3+ years of operations, customer service, or sales experience. + Experience with ERP systems, particularly Infor, preferred. + Proficient with Excel. **What we value** + **Customer First** - We deliver extraordinary experiences. + **Accountability** - We do what we say. + **Integrity** - We do what is right. + **Inspired** - We love what we do. + **One Global Team** -We before me, always. Join us today and **Excel@Corza** ! A reasonable estimate of the current pay range for this role is $60,000 - $75,000. Further, pay that is offered is based on geographic location, internal equity, market data, applicant’s job-related skills, commensurate experience, required licensures, certifications and certain degrees. **_Corza Medical offers a competitive benefits package including medical, 401K, vacation and sick time, paternal leave and other benefits._** **_Corza Medical is an equal opportunity employer. Corza Medical evaluates qualified applicants without regard to race, color, marital status, religion, sex, sexual orientation, gender identity, age, national origin, physical or mental disability, veteran status or other protected characteristics._**