Heredia, Provincia de Heredia
7 days ago
Commercial Operations Professionals

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Your role at Baxter

You will play a crucial role in supporting our channel partners and ensuring magnificent operational execution. You will have the opportunity to work in a fast-paced, collaborative environment with a best-in-class team, making a significant impact on our business. You will work with the Sales, Contracts Management Team, Customer Service, Customer Master, Supply Chain!

Your Team

The Department analyst is responsible for performing many tasks for the Medical Products Division. This position performs and drives analysis and supporting decisions for several tasks under the US Hospital Products Division, solving sophisticated requests received thru different sources (i.e. but not limited to emails, mailboxes, SharePoint).

What you'll be doing

We process the monthly and daily activities via Calendar to ensure compliance with established service level agreements (SLAs)

We support and prepare monthly or daily reports as required by the business

We use Excel, JDEdwards, Cognos, Outlook, SharePoint usage to resolve requests and/or issues

We continuously evaluate current operations to provide innovative ideas to optimize and improve the processes and data visualization in local and Channel Operations activities

We are accountable for resolving all errors related to trace and chargebacks, cross-reference errors, PCN errors, payments of incentives/rebates as per volume if required. Creation and maintenance of standard operating procedures (SOPs).

We collaborate with cross-functional teams to develop and implement channel strategies

We assist in handling channel partner relationships and support their operational needs

Analyze channel performance data to identify areas for improvement and develop actionable insights

We conduct market research and competitive analysis to drive informed decision-making

We support the development and execution of marketing and sales initiatives for our channel partners

What you'll bring

Bachelor's degree in Business Administration or related field

Experience in AS400, ERP (JDE Oracle version)

Demonstration of key finance proficiencies and qualifications

Fully bilingual (English and Spanish), B2 minimum

Proficiency in Microsoft Office Suite, particularly Excel

Proven track record to work collaboratively in cross-functional teams

Strong analytical and problem-solving skills

Excellent attention to detail and ability to prioritize multiple tasks simultaneously

Strong communication and social skills

What are some of the benefits of working at Baxter?

We offer a competitive total compensation package, with professional development opportunities, where a high importance is placed on work-life balance!

Equal Opportunity Employer

Baxter Healthcare Corporation is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Reasonable Accommodation

Baxter Healthcare Corporation is committed to providing reasonable accommodations to applicants with disabilities. If you require a reasonable accommodation during the application process, please let us know.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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