Miami, Florida, USA
21 hours ago
Commercial Program Manager - Miami, FL

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.

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Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine

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DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

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Start YOUR career with DHL today…

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DHL is looking for aCommercial Program Managerthat will be responsible for identifying, defining and implementing efficient sales processes, policies and procedures to support the sales force. A successful professional in this role will Manages and coordinates sales support activities including sales reporting information, market coverage data, and quota management and administration. Provides market intelligence, lead reporting and general analytics to the sales team.

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The professional that will thrive in this role will have the ability to review and compile internal and external market and industry research into summaries to be used by the sales force to improve performance. They will be key in facilitating communications and coordinating projects that may involve cross-departmental and/or cross functional team members.

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Key Responsibilities:

\n\nDevelops, implements, monitors and reports on tools and processes to support the sales force\nManage Sales Campaigns and Sales programs\nMonitors and identifies current and potential issues that affect sales performance\nCompiles and analyzes sales data\nPrepares sales forecasts\nAssists in the development of quotas\nPrepares presentations for Senior leaders\nAnalyze changes in Sales territories geographies\nMay be responsible for entire projects or functions having modest scope/impact or portions of projects having considerable scope/impact to department, area, and, at times, business unit results\nMay oversee the completion of projects or assignments, including; planning, assigning, monitoring, and reviewing progress and accuracy of work,evaluating results, etc. May contribute to employees' professionaldevelopment\nSupports ad hoc projects relating to the sales force\nPerforms data queries and generates sales reports as directed by the sales force or sales management\nCreates email letters, brochures and collateral to be used by the sales force in support of customer acquisition and retention management\nMaintains database of competitive pricing and other information\nResponds to inquiries from sales force and customers\nAt higher levels, may provide functional advice or training to less experience sales support positions\n\n

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Skills & Qualifications:

\n\nIntermediate-level professional contributor\nTypically requires BS/BA in related subject area\nExcellent knowledge of MS Excel and MS Power Point, any other business analytics tools are a plus\nMinimum of 2 years’ experience in related field or MS/MA with a minimum of 1 year of experience in related field\nProfessional certification is required in some areas\n\n

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Employee Benefits & Incentives

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DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:

\n\nCompetitive Pay\nBonus/Incentive Programs\nRetirement Savings – 401K with company match\nmyShares - Voluntary plan to buy discounted company shares\nMedical, Dental, Vision, well-being programs\nTuition Reimbursement\nGenerous Paid Time Off – Starting at 4 Weeks\nPaid Leave\nEmployee Discount Program\nEmployee Assistance & Work Life Program\nOutstanding training opportunities\n\n

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DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here:https://www.eeoc.gov/employers/eeo-law-poster

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We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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