**_Company Overview:_** At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn. **Position Summary:** The basic function is to perform routine and emergency service calls. Troubleshoots, replaces and/or repairs malfunctioning or inoperative equipment. Works with minimal supervision and may provide training and assistance to less senior technicians or trainees. **Duties And Responsibilities:** + Performs routine and emergency service calls.  Troubleshoots, replaces, and/or repairs malfunctioning or inoperative equipment. + Must have an ability to proctor, coach, and teach others. + Provides reliable, high quality customer support. + Provides customer instruction on system operation and functionality. + Performs system testing and signal verification. + Maintains the necessary truck stock/inventory (equipment and tools). + Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks. + Ensures the progress and completion of assigned tasks. + Provides documentation of service and hours worked. + Completes and submits all required task-related activities, productivity, and other documentation in a timely manner. + Must have a strong work ethic. + Must be detail-oriented. + Must complete other projects, as assigned. **Qualifications - External:** + Minimum Qualifications (Education, Skills & Experience): + Minimum of High School Diploma/Vocational Training. + Must have three (3) or more years of experience. + Must have a mastery knowledge of trouble shooting commercial intrusion systems, fire systems, CCTV, intercom and access control systems. + Must have a working knowledge to full understanding of local/national codes. + Must have a mastery knowledge of test equipment, such as multimeters, battery analyzers and decibel meters. + Must have a valid driver’s license and be able to clear a drug screening. + Ability to read and interpret blueprint, schematics, diagrams, policies, procedures, etc. as presented in English **Certification/Licensing:** + Must obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes. + Requires 50% to 75% proficiency in Everon Commercial’s Tier 1 product offerings.  **Work Environment:** + The employee is occasionally exposed to extreme weather conditions, risk of electrical shock, and harsh work environments. + The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. + Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Physical Requirements:** + While performing the duties of this job, the employee is regularly required to: + Stand; walk; sit; twist; use hands to handle; reach with hands and arms; push; pull; climb or balance; stoop, kneel, crouch, or crawl; talk and hear. + Use vision abilities including: close, distance, peripheral, depth, and color. + Work in unusual and sometimes difficult positions/circumstances such as with ladders, scaffolding, high lift equipment, wires, ducts, crawl spaces, attics, above ceilings, etc. + Lift, move, and hold up to approximately 50 lbs. + Must be able to work a full-time, flexible schedule with “on call availability” and must be able to travel on short notice. + Must be able to drive a motor vehicle (day and evenings) for extended time periods. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.