Opportunity:
Journeyman, Communications Analyst
CACI is seeking an experienced and highly skilled Journeyman, Communications Analyst to join our team to support our customer, U.S. Southern Command (USSOUTHCOM), in Doral, Florida. This position is contingent upon award.
The ideal candidate will be responsible for overseeing and optimizing the Communications processes in alignment with ITIL best practices. This role will play a crucial part in ensuring smooth and efficient implementation of changes across USSOUTHCOM Cyber Information Technology Enterprise Services (SCITES).
Key Responsibilities:
Analyzes communication systems and networks to assess performance and efficiency, supporting USSOUTHCOM SCITES 2 communication services
Assists in troubleshooting complex communication issues, ensuring terrestrial and non-terrestrial mission-critical reliability and performance for military and commercial communications equipment
Develops and implements communication strategies to improve organizational effectiveness
Monitors and evaluates the effectiveness of communication channels and tools
Gathers and analyzes data on communication patterns and user behavior
Prepares detailed reports and presentations on communication analysis findings and recommends improvements to existing communication systems and processes
Collaborates with IT teams to integrate new communication technologies
Conducts user surveys and interviews to gather feedback on communication tools
Provides training and support to staff on using communication systems effectively
Coordinates with vendors and service providers for potential communication solutions
Provides technical support for video conferencing, VoIP, and other communication technologies
Possesses and applies expertise on multiple complex work assignments
Operates with appreciable latitude in developing methodology and presenting solutions to problems
Required Qualifications:
Must hold an active secret level clearance
Bachelor’s degree in information technology, Computer Science, or related field
Possesses and applies expertise on multiple complex work assignments while supporting multiple projects
5+ years experience
Operates with appreciable latitude in developing methodology and presenting solutions to problems
Strong analytical and problem-solving skills
Experience with change management tools and ITSM platforms (ServiceNow)
Preferred Qualifications:
Experience in a large, distributed IT enterprise
Knowledge of DevOps practices and principles
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What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Your potential is limitless. So is ours.
Learn more about CACI here.
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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.
The proposed salary range for this position is:
$68,400-$143,700CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.